Manager of Premium Seating | Full-Time | PPL Center

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.The Manager of Premium Seatingwill be responsible for the successful sales and service operation of our Premium and Club seat offerings at the Lehigh Valley Phantoms and PPL Center. This will include all sales and service related duties for games, concerts, family show, and all events held at the PPL Center. This role would also have a significant impact on the overall growth and development of the Premium Seating Department.This role pays an annual salary of $48,000-$56,000 and is commission eligibleBenefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)This position will remain open until March 13, 2026.PPL Center is a state-of-the-art multipurpose arena in downtown Allentown, PA managed by OVG360and home of the Lehigh Valley Phantoms. The arena seats more than 10,000 for concerts and more than 8,500 for Lehigh Valley Phantoms professional hockey games, making it the region's largest events venue. The amenities-packed PPL Center hosts more than 150 events each year, offering something for everyone, including the Lehigh Valley Phantoms, the AHL affiliate of the NHL Philadelphia Flyers, live concerts, family shows, trade shows, youth sports, high school and collegiate events, conferences, graduations and many more.Execute against a marketing plan/project timeline and deliver on timeManage internal and external sales processConduct outbound sales calls designed to secure new premium seating rentalsNegotiating, closing and implementing premium seating dealsDevelop and maintain positive relationships with clientsDevelop project proposals, sales materials, and presentations where applicableCreate and implement grassroots marketing campaigns to maximize account awareness and exposureAssist in the retention of current premium seating clientele, including developing specific benefits for clients along with new initiatives to help retain the fanbaseDevelop sales leadsReport on sales and marketing activity as requestedAdhere to established reporting procedures for all sales activityWork with the facilities staff to communicate marketing activity, finalized sales, contract fulfillment and account servicingManage and participate in the development and implementation of goals, objectives, policies, and priorities of all premium seating rental programs and activitiesWork closely with other OVG staff in the region to prospect and close warm leadsAchieve premium seating rental revenue goals and budgetsInteract in a professional manner with senior level executives and management (Team, Spectra, etc.)Create repeat client initiatives to better serve corporate clienteleTrack prospecting, sales and inventory, and manage sales reportsDevelop inventory control systems (with assistance from OVG corporate)Other duties as assignedPreferred minimum of 3-5+ years of experience in premium seating sales and/or servicingDemonstrates or has prior premium seating experience/knowledge of local marketProven track record of generating new business and retaining clientsBachelor’s degree from an accredited college or university with major course work in sales, public relations, business administration, hospitality management, or other related fieldComputer proficiency in Microsoft Work, Excel and PowerPointStrong written and verbal communications skillsAbility to work a flexible schedule including evenings, weekends, and holidays is requiredAt OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens ourpeople, improves ourservice, and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Created: 2025-12-16