LEGOLAND CA Overnight Security Guard PT

Scope of Job: Maintain a safe and secure environment for guests and MCs (Model Citizens/Employees), whilst also observing all Safety and Security procedures. Key Objectives: Provide a high level of customer service to all MCs and guests while providing them a secure environment. Will complete injury/incident reports and ensure safety and security compliance throughout the Resort.Essential Functions:1. OperationsMaintains access controlPatrols both Hotels and surrounding areasWrites detailed and accurate incident/injury reports Responds to calls for service including but not limited to:DisturbancesLost childrenIntoxicated/disorderly personsLost/stolen itemsTheftVandalismOn-property traffic collisionsMedical incidents (alongside Park Health Services team) Fire/panic alarms Money escortsKey assistsSafe assists Suspicious person reportsPerform safety and security checks of LEGOLAND property and other assets.Operates Park Dispatch Center (utilizing CAD operating system)Surveillance of Resort utilizing CCTV systemGuest screening at park entrances (bag checks)Perform radio audits for Hotel staffManage Lost & Found for Hotel and perform data entry relating to Lost and FoundAssists in managing all hotel key inventories (ex: cancelling master keys, creating new keys, etc.)2. MarketingAssist in staffing special events in Hotel.3. Financial Will work alongside Profit Protection team to investigate and document instances of theft, ticket scalping, or related issuesProvide surveillance (both in uniform and in plain clothes) 4. PeopleProvide excellent service and customer/guest relations to all MCs and Resort guestsRespond to guest disturbances and deescalate situations. If unable to deescalate, activate CPD.5. Health & Safety:Will provide CPR, basic First Aid, & AED use to guests and MCs when necessaryRecord “Near Miss” incidents and enter into reporting systemAssist with Facility Inspections and Safety AuditsEmployees are responsible for the safety of themselves, their colleagues and guests (where appropriate), in line with the Group Policy (HS001) and the law. In particular, they must ensure that they follow safe working procedures for all work activities that they undertake and they must not use any tools or equipment for which they have not been trained. Where incidents do occur, they must ensure that they are reported to their line manager and must cooperate with any investigations as appropriate.Excellent communication skills, reasoning and interpersonal skills are required in this job. Excellent phone, radio and person to person communication skills are essential to this position. Prior security experience is helpful. The ability to remain calm under pressure and in high stress situations is required.Must be at least 18 years of ageMust have a valid Driver’s License with a safe driving recordMust possess valid auto insurance. The ability to remain calm and act in high stress and pressure situations is required.The ability to defend oneself or others if the situation arisesMust be willing to work weekends, holidays and graveyard to support resort operationsPhysical Requirements:Sitting - Occasionally (1 - 33%)Standing - Constantly (67 - 100%)Walking - Constantly (67 - 100%)Lifts & Carries - 35 - 50 pounds, Frequency - Occasionally (1 - 33%)Lifts Overhead - 25 - 34 pounds, Frequency - Occasionally (1 - 33%)Twisting - Occasionally (1 - 33%)Bending - Occasionally (1 - 33%)Squatting/Kneeling/Crawling/Climbing - Occasionally (1 - 33%)Pulling - 35 - 50 pounds, Frequency - Occasionally (1 - 33%)Wrist Deviation (Side to Side) - Frequently (34 - 66%)Hand/Wrist Repetitions (Up and Down) - Frequently (34 - 66%)Reaching - Frequently (34 - 66%)Grasping - Simple: > 50 poundsManual Dexterity/Strength - Gross motor, moderate - heavy strengthManual Dexterity/Strength - Fine motor, moderate - heavy strengthPushing - 35 - 50 pounds, Frequency - Occasionally (1 - 33%)Visual Requirements:Close eye work (small figures)Color discriminationMinimal color discrimination - Not applicableNormal color discriminationOther: Depth perception, distance vision, ability to focus Hearing Requirements:Hearing Requirements - Special requirements, able to consistently fulfill communication needs (alarms, phone ringing, conversation, clear acuity within 100 feet)Working Conditions:Temperature - Between 16 and 95 degreesCrawl Space/Cramped Postion - Exposed < 1 hour per dayPersonal Protective Equipment (e.g. Respiratory Mask, etc.) - Occasionally (1 - 33%)Driving - Frequently (34 - 66%)Noise (Loud/Repetitive, < 85 Decibels per OSHA Standard) - Occasionally (1 - 33%)(Specify any other requirements or restrictions that should be considered)The duties & physical requirements listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties & physical requirementsdoes not exclude them from the position if the work is similar, related or a logical assignment to the position.Compensation between USD $19.75/Hr.

Created: 2025-12-17