Customer Service Specialist (SAP)
Kelly Services - Farmington, CT
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Kelly Services is hiring a Customer Service Representative II in Farmington If youu2019re organized, customer-focused, and enjoy juggling multiple tasks at once, this role puts you at the heart of customer support operations. Youu2019ll manage inbound and outbound communication, process orders in SAP, and help ensure customers receive timely and accurate service. What Youu2019ll Do + Answer inbound calls, emails, voicemails, and faxes for customer support + Monitor shared inboxes and respond quickly with professionalism + Process sales orders and documents in SAP accurately + Keep customers updated on order status and follow up as needed + Research order-related issues with Service, Purchasing, and Logistics teams + Update CRM/C4C records and support reporting tasks + Perform accurate data entry and escalate urgent issues when needed What Youu2019ll Bring + 1+ years of customer service or contact center experience preferred + Strong administrative skills with excellent communication and follow-up + Proficiency in SAP, CRM/C4C, or similar systems is a plus + Ability to stay organized and maintain accuracy in a fast-paced environment + Detail-oriented and comfortable handling changing priorities Schedule & Pay + Mondayu2013Friday 8:00 AMu20134:30 PM Full-Time + $18.00u2013$21.00/hr Weekly Pay + Long-term temp with potential for hire based on performance + 100% on-site schedule Benefits + Weekly direct deposit + Medical, dental & vision insurance options + Paid holidays + referral bonuses + Temp-to-hire career advancement opportunities + Stable, full-time schedule + Support from your Kelly recruiting team throughout onboarding _If youu2019ve worked in_ _customer service, call centers, order processing, admin support_ _, or roles managing high-volume communication with SAP/CRM systems u2014_ _apply today_ _and help deliver fast, accurate service every day._ As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Get a complete career fit with Kelly u00ae . Youu2019re looking to keep your career moving onward and upward, and weu2019re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, weu2019re obsessed with where it can take you. To us, itu2019s about more than simply accepting your next job opportunity. Itu2019s the fuel that powers every next step of your life. Itu2019s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your lifeu2014just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of Californiau2019s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kellyu2019s Human Resource Knowledge Center. Kelly complies with the requirements of Californiau2019s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Created: 2025-12-17