L2 Deskside Support Engineer

●Responsible forPreventive maintenance checks on all handhelds (scanners etc). ●Radioconfiguration & support. ●Shipping andReceiving assets requiring repair from OEM (Scanners, Handhelds, ●Responsible forin scope Production devices installation, reset, adding to networknal systems, Handhelds ●Thin clientconfiguration and support, Apps on iPads. ●Responsible forPrinter Coordination Services and single point of contact to handle. ●L1 Printerissues, requirement to have AS400 knowledge to handle production printers. ●Provide TouchSupport / Smart hands Support to verify functionality or testing ●Monitors PRTGtool for plant network devices. ●Coordinate withthe Critical facilities team for Power related work. ●Coordinate with3rd Party vendors for installation/ fixtures for non-IT request (Henderson,OneNeck , C&W . ●Vendor escort orco ordination (mostly for network cab work, data center work, - (.,ATT, OEMs). ●

Created: 2025-12-18