NW Patient Acct CS Rep - PFS Call Center

System Services | Miamisburg | Full-Time | Varied ShiftPosition duties include, but are not limited to the following:Responding to inquiries regarding billing and collection processing in compliance with CBO Patient Financial Services departmental policies and proceduresThis position requires working with patients and other callers in response to both hospital and physician billing questionsThe position also requires a working knowledge of all insurance payers to answer patient questionsThis position also requires a high level knowledge of the types of hospital and professional servicesStrong understanding about how denials impact the service related to the patient’s benefit/coverage plan.Performs other duties as assignedJob RequirementsHigh school Diploma3 years Previous experience in hospital or physicianPrevious experience in patient accounting, medical billing, & medical terminologyAssociate’s degreeKettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Created: 2025-12-18