Customer Relations Coordinator - Marinette WI

ATTENTION MILITARY AFFILIATED JOB SEEKERS, - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to, Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.Unless specifically stated otherwise, this role is, 'On-Site' at the location detailed in the job post.Job DescriptionBuild your best future with the Johnson Controls teamAs a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional well-being. Become a member of the Johnson Controls family and thrive in an empowering company culture where every voice and idea is valued ⓠyour next great opportunity is just a few clicks away!What you will doProcess all required export documentationâ”including invoices, packing lists, certifications, Restricted Articles, and letters of creditâ”based on Salesforce tasks initiated by Customer Care.Work closely with Customer Care/Freight Forwarders and Logistic Department to resolve any paperwork issues to ensure documents are completed in a timely manner to avoid costly delays for customers.Maintain current Hazardous Material Training Certification in compliance with Department of Transportation regulations to ensure accurate and properly signed hazardous material documentation.Monitor changes in international export regulations and promptly communicate updates to the team to ensure ongoing compliance.Manage AES filing report and address any non-conformance with Freight Forwarders involved.Maintain accurate records of all export transactions and documentation for audits and compliance checks in Salesforce.Handle telephone and email communications professionally and efficiently, demonstrating strong interpersonal and communication skillsContinuously evaluates and identifies opportunities to drive process improvements that positively impact the customerâs experience.

Created: 2025-12-18