Customer Service Representative

Description Are you an organized, outgoing, people person with experience working in an office setting? If so, Robert Half would like to speak with you We have a great position starting ASAP, PART TIME, onsite in Ann Arbor, MI. Candidates must have office experience and great computer skills. Must be able to work a flexible schedule and Saturdays if needed. Pays $18/hr. RESPONSIBILITIES Maintain and apply expert knowledge of test center policies, practices, and procedures Greet examinees and verify identification Register and prepare candidate scorecards If applicable, digitally scan and record candidate fingerprint identification Continuously monitor candidates as they complete exams Resolve or report candidate issues with urgency Secure all computer software in the test center at all times Reboot computer servers and reset passwords as necessary Report any occurrences outside company guidelines to corporate management Ability to be flexible with scheduling based on Prometric capacity requirements Perform other duties as assigned EXPERIENCE 1-2 years customer service-related experience required SKILLS Ability to communicate with candidates effectively and with professionalism and authority PHYSICAL JOB REQUIREMENTS Capable of lifting up to 40 pounds Ability to remain in a stationary position for extended periods of time while administering exams Ability to perform periodicwalk-through. Requirements u2022 Minimum of 1-2 years of experience in a customer service role. u2022 Strong verbal communication skills to interact with candidates professionally and effectively. u2022 Ability to stand or sit for extended durations while monitoring exams. u2022 Physical capability to lift up to 40 pounds when required. u2022 Capacity to perform periodic walk-throughs during exam sessions. u2022 Proficiency in using computers and managing office tasks. u2022 Availability to work onsite, including Saturdays. u2022 Attention to detail and ability to follow established protocols with precision. TalentMatchu00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use (.

Created: 2025-12-18