Janitorial Event Manager

Overview The Event Manager is a position that will require the selected candidate to work events and post events as needed. This will include weekends and holidays. An ABM Onsite Event Operations Manager for the Sports & Entertainment Vertical Market is responsible for the operational and financial success of his/her project. This person leads a diverse team, engages in regular client interaction, ensures quality services are provided at the site in alignment with contractual agreements and budgetary requirements, achieves operational and financial goals, plans and directs activities to promote project profitability, meets financial objectives by controlling expenses, retaining current customer(s), and expanding billable services. This position will require the selected candidate to work events and post events as needed. This will include weekends and holidays. Your Availability must be flexible. Compensation: _$65-70k annual salary (US Dollars)_ The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicantu2019s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program Position Requirements: u2022 A passion for serving others and helping others to succeed. u2022 Excellent personal organization skills. u2022 Excellent follow-up and an eye for detail. u2022 Anticipates problems and proactively implements preventative action plans. u2022 Flexibility to respond to urgent client requests on evenings and weekends when necessary. u2022 Technical savvy and ability to use MS Office Suite, Smart Phones, Internet and other job related applications u2022 Excellent verbal and written business communication skills. Preferred Knowledge/Experience: u2022 Understanding of the service industry practices, process and trends. u2022 Prior management or supervisor experience in the sports and/or entertainment fields. u2022 Solid accounting and business acumen. Project Management & Client Relations: u2022 Assess contract requirements and develop work plans to provide services in a timely, cost-effective manner; utilize knowledge of labor agreements to ensure that contract provisions are met; u2022 Develop and maintain close relationship with customers; meet with customers to conduct inspections, discuss special needs or change sin service and plan for future customer needs; u2022 Provide customers with information regarding additional services available at ABM; u2022 Respond to customer inquiries; discuss and resolve with customer pending complaints/feedback ; u2022 Regular contact with customer to ensure that services meet service contract requirements and to promote customer retention; u2022 Inform management and leadership of status of work; identify potential issues and recommend appropriate action; u2022 Participates with other ABM management in regular meetings and calls to review project specific issues and develop recommendations; u2022 Operates with high degree of autonomy; independently plans activities to meet objectives; keeps leadership informed of business issues impacting effectiveness of project; promptly escalates serious issues to immediate management. u2022 Excellent customer service skills to ensure customer retention, enhance service delivery and sell services. Employee Relations and Supervision: u2022 Works closely with frontline personnel to meet customer requirements; determines training requirements and identifies sources meet training and development needs. u2022 Recommend staffing levels; work with management and HR to hire, train and evaluate staff; and u2022 Understand applicable union contracts and develop effective working relationship with local labor unions. Sales and Marketing: u2022 Develop and maintain solid relationship with customer and be the face of ABM for the customer Understand customer requirements and offer ABM services to meet their needs. u2022 Increase billable services provided by ABM and add value to the customer by providing additional or periodic services (TAG work); Financial: u2022 Inventory control to ensure labor and supplies are within budget. u2022 Report accidents and property damage in an accurate and timely manner #200 REQNUMBER: 138838ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

Created: 2025-12-18