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Corporate Security Supervisor - Franklin, MA

Securitas Security Services USA, Inc. - Franklin, MA

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Job Description

We help make your world a safer place. Securitas is a trusted provider of professional security services, committed to delivering reliable, responsive, and respectful protection for people, property, and peace of mind. With a presence across diverse industries, we strive to ensure safety and service excellence at every client site. Our Security Supervisor positions play a key role in upholding these values by leading onsite officers and supporting day-to-day security operations. We are currently hiring for a Security Supervisor opportunity at a corporate client site in Franklin, MA . This role involves supervising Security Officers and Lead Officers, ensuring post orders and procedures are followed, conducting post inspections, supporting scheduling and coverage needs, responding to incidents, and maintaining strong client communication, all while representing Securitas with professionalism, vigilance, and integrity. Current Opening: + Position: Security Site Supervisor + Pay Rate: $23.30/hr + Schedule : Full-Time, Mondayu2013Friday, 8:00 AM u2013 4:00 PM Key Responsibilities: + Supervision and Site Oversight: Supervise Security Officers, Lead Officers, and other assigned personnel. Ensure post orders are followed, rounds are completed, and required reports are submitted. + Coaching and Accountability: Coach, guide, and discipline staff as appropriate, documenting coaching and corrective actions. Escalate concerns and seek guidance from management as needed. + Training and Onboarding Support: Train Security Officers and other assigned personnel, review post orders, and ensure staff understand expectations and procedures. + Scheduling and Coverage: Support scheduling needs and help ensure adequate coverage of all posts and positions, in coordination with company management or designated representatives. + Post Inspections and Quality Control: Conduct post inspections as scheduled, meet with staff onsite to outline responsibilities, and ensure consistent performance and compliance. + Client Service: Meet with client representatives as needed to confirm security requirements are being met and to provide quality customer service. + Incident Response and Escalation: Respond promptly to incidents, emergencies, and alarms. Notify proper authorities and the client when required, and submit clear documentation. + Reporting and Documentation: Maintain accurate logs and reports, and prepare and submit required paperwork as directed. + Working Post as Needed: May perform Security Officer duties in accordance with post orders and company policy, as needed for coverage or operations. Qualifications: + Education: High School Diploma or GED required. + Experience: + At least 1 year of security experience required. + Retail experience preferred , ideally 2+ years , but not required + Equivalent combinations of education and experience will be considered, as determined by the company + Skills: Strong communication, leadership, organization, and problem-solving skills. Ability to remain calm under pressure and handle urgent situations effectively. + Certifications and Licensing: Security certifications are a plus. + Physical Requirements: Ability to stand and walk for extended periods, patrol the site, and respond to emergencies. Benefits: + Medical Insurance (Anthem), Dental Insurance (Aetna), Vision Insurance (VSP) + 401(k) with employer matching + Paid life insurance + Paid time off + Paid uniforms + Paid training upon hire and throughout career + Programs to assist with healthy lifestyle and financial wellness + Employee Assistance Program (EAP) + Employee discount programs (vehicles, cell phone, cable, appliances, theme park tickets, and more) Our Values: Securitasu2019 core values, Integrity, Vigilance, and Helpfulness , are the foundation for our employees to build trust with customers, colleagues, and the surrounding community. + Integrity: We are honest and trusted to safeguard premises and valuables. We do not compromise on integrity and we encourage open communication and accountability. + Vigilance: Seeing, hearing, and evaluating. Our employees stay attentive and identify potential risks before they become incidents. + Helpfulness: We are ready to assist when situations require intervention, even when it falls outside routine responsibilities. Securitas employees come from all walks of life, bringing a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values are represented by the three red dots in the Securitas logo. If you live by these values, weu2019re looking for you to join the Securitas team. u201cSecuritas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.u201d #NorthernNE Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, weu2019re looking for you to join the Securitas team. Benefits include: + Retirement plan + Employer-provided medical and dental coverage + Company-paid life insurance + Voluntary life and disability insurance + Employee assistance plan + Securitas Saves discount program + Paid holidays + Paid time away from work Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

Created: 2025-12-19

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