Family Care Specialist

Our associates celebrate lives. We celebrate our associates. Assist the Family Service Counselors with interment verifications, blind checks and memorials. Family Care Specialist JOB RESPONSIBILITIES + Builds at-need charts + Verifies at-need files before sent for verification + Performs blind checks + Follows up with memorial renderings, processes and timelines + Notifies families when flowers are placed + Sets Arrangement Continuation Appointments + Designs memorials + Serves at-need cemetery families that currently own property + Sets follow-up visits at the at-need arrangement conference + Logs information for Family Service Counselors + Meets with funeral home at-need families MINIMUM REQUIREMENTS Education + High School diploma or equivalent Certification + Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.) Experience + None Knowledge, Skills & Abilities + Ability to communicate effectively with associates, contractor personnel and client families + Ability to work productively with minimal supervision; achieves work objectives in a timely manner + Ability to resolve routine problems promptly and effectively + Ability to adapt to change in priorities Postal Code: 46208 Category (Portal Searching): Sales Job Location: US-IN - Indianapolis Job Profile ID: S00130 Time Type: Full time Location Name: Crown Hill Funeral Home & Cemetery and MGMT

Created: 2025-12-19