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Technical Delivery Lead-Mortgage and Consumer Lending

City National Bank - Charlotte, NC

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Job Description

TECH DELIVERY LEAD- MORTGAGE AND CONSUMER LENDING WHAT IS THE OPPORTUNITY? The Technical Delivery Lead is responsible for the planning and successful delivery of long term and / or complex technology projects or programs for multiple business units while leading direct reports and matrixed project team members that are each responsible for elements therein. This includes building technology project governance structures and delivery plans to enable fulfillment of articulated business goals. This role is instrumental in driving and tracking project activities, schedule, scope, and budget, as well as negotiating changes in plans and effective communication with all stakeholders. Success of technology project outcomes will be measured by the degree with which the initiative was delivered within time line expectations, budget and scope. The Technical Delivery Lead serves as an expert in the area of specialization. Facilitates the resolution of complex problems, takes a broad perspective to identify solutions. This position is a working lead that provides functional & technical guidance and may supervise the daily activities of individual contributors or working teams. WHAT WILL YOU DO? Independently manages multiple highly complex long-term projects, programs and/or portfolios with significant impact on business processes and technology used firm wide Manages a small group of Technology Project Manager resources Understands team strengths and effectively coaches and develops others. Influences strategic direction and develops tactical plans with substantial latitude Drives, organizes and assists in the delivery of a collection of various project teams that span a wide range of technologies that complement each other to deliver on agreed stakeholder expectations. Leveraging a strategy deployment methodology, plans and executes activities required to support an organizational strategy aligned to enterprise goals. Develops materials and content to drive alignment to proposed strategies with key stakeholders. Supports coordination across division on goal-setting and annual planning and tracking. Provides support for divisional activities including Town Halls, Leader Forums and other events to support continued transformation of technology culture and new ways of working. Provides support and oversight to initiatives of high divisional importance (e.g., continuous improvement efforts, strategic planning and execution, etc.) by developing project plans and driving progress toward deadlines. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum of 12 years of experience managing highly complex technical projects involving large teams Minimum of 5 years technical program and/or portfolio manager experience Additional Qualifications PMP certification preferred Agile Scrum Master Certification preferred 2 years of Agile Scrum Master experience preferred Preferred to have industry knowledge to support the design and/or vendor product selection to solve corporate wide issues or enhancements Must be extremely knowledgeable in all aspects of program and portfolio management methodology, project management tools and techniques across all project activities Superior verbal and written communication skills with excellent presentation skills with a demonstrated ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner Well-developed analytical skills and demonstrated ability to provide clarity to complex issues and synthesize large amounts of information Problem solving abilities, with the ability to

Created: 2025-12-19

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