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Emergency Care Technician

University of Michigan Health-West - Grand Rapids, MI

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Job Description

University of Michigan Health-West (Formally Metro Health) is looking for Emergency Care Technician - for full time and part time (SIGN-ON BONUS ELIGIBLE):u00a0General Summary:The ECT, under the direction and supervision of the Emergency Department charge nurse or their designee, provides basic nursing care to patients and performs related tasks necessary to the functioning of the emergency department.Requirements:Minimum High School Diploma or GED required.Must meet one of the following requirements:Current Certified Nurse Aide (CENA) certification,Current enrollment (and continued progression) in a nursing program in which a nursing fundamentals course and at least one clinical rotation have been completed, orEquivalent experience. Equivalent experience considered will include but is not limited to: Medical Assistant, Paramedic, Medical First Responder, EMT, Nurse Tech, Resident Aid/Assistant, or LPN.Basic understanding of Medical Terminology, Anatomy, Physiology, and Patient Confidentiality is preferred.Current Basic Life Support (BLS/CPR) provider required.Experience in acute care or extended care facility or clinic preferred.Able to successfully complete unit-specific core competencies as defined in the orientation check-list.Maintain CNA skills and competencies through current ECT experience by working full time, part time, or resource hours in the ECT role, if applicable.Essential Functions and Responsibilities:REPORTING & DOCUMENTATION:Reports care given, data collected and observed patient behaviors and responses to the Registered Nurse. Independently documents this information, utilizing approved hospital and department specific forms or systems.SAFETY -- RISK MANAGEMENT:Assists in maintaining a safe environment with the Emergency Department.Demonstrates an understanding of risk issues within the Emergency Department and Hospital.Supports risk management activities.Demonstrates adherence to department specific and hospital policies.Demonstrates understanding of and adherence to universal/standard precautions.LEGAL ISSUES -- PATIENTY / FAMILY RIGHTS:Maintains patient privacy and protects the rights of patients.Maintains strict confidence of all patient information and records.QUALITY ASSURANCE:Participates in quality assurance activities within the Emergency DepartmentCOMMUNICATION:Portrays a positive attitude by using appropriate verbal and non verbal communication skills, listening carefully to patients and other customers.SELF EDUCATION:Attends mandatory education programs, attains and maintains job specific competencies and attends Emergency Department and job specific meetings.STAFFING:Demonstrates flexibility in cooperation with 24 hour staffing patterns and scheduling needs for provision of excellent patient care within the Emergency Department.TEAMWORK:Supports the organization, other employees and departments by working as a team member first and considering self second.Under the supervision and direction of the Emergency Department Educator and the ED charge nurse, trains new staff to competently perform the essential functions and technical skills as described in the ECT job description.Demonstrates consideration for the unique personal needs of patients, families and all others with whom they interact.PROFESSIONALISM:Demonstrates punctuality to work and meetings and accepts responsibility for attendance and adherence to work schedule. Demonstrates initiative by seeking opportunities to help others.CUSTOMER SERVICE:Demonstrates exemplary c

Created: 2025-12-19

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