Crop Insurance Administrative Assistant

AgWest Farm Credit is a member-owned financial cooperative that provides financing and related services to farmers, ranchers, agribusinesses, commercial fishermen, timber producers, rural homeowners and crop insurance customers in a seven-state territory in the Western United States. AgWest is part of the 100+ year-old Farm Credit System - the leading provider of credit to American agriculture.AgWest champions the growth and advancement of agriculture, the value of rural communities, and the vital contribution our customers make to the economy and society. We serve customers in 59 locations throughout the West.We are in search of a Crop Insurance Administrative Assistant I or II (internally known as Insurance Specialist) to join our Washington Lending and Insurance department in Spokane. This full-time position reports to the Director, Operations and is accountable for assisting with providing high quality, profitable and constructive insurance products and related services to pensation InformationThe base salary range for this position in Spokane, Washington is:Level I:Typical starting range: $39,000 - $50,600Full base salary range: $39,000 - $56,400Annual performance-based incentive target is 6% of base.Level II:Typical starting range: $43,100 - $57,400Full base salary range: $43,100 - $64,600Annual performance-based incentive target is 6% of base.Job RequirementsGather customer/applicant information and other supporting data in person, by phone, or in writing in order to complete required applications, documents or reports.Accurately key and adjust verified customer information for review and action by agent or others.Monitor follow-up requirements in assigned ply with appropriate regulations and procedures in completion of applications, forms, documents and reports.Perform clerical duties such as typing correspondence and documents, establishing and maintaining files, verbally answering the telephone and taking messages as required.Assist in maintaining a high degree of data integrity by maintaining accurate databases.Maintain industry knowledge through ongoing crop insurance educational training and seminars.Effectively work with customers, outside parties and colleagues.Adhere to appropriate counterparty and vendor management protocols as described in company procedures.Represent and communicate the values, purpose and mission of AgWest.Perform all duties and maintain all standards in accordance with company policies, procedures, and internal controls.Other duties as assigned.Minimum RequirementsEffective written and verbal communication skills and ability to adapt as appropriate for various audiencesAbility to work independently and as part of a teamExceptional customer service orientation in person, in writing, and over the phoneDemonstrated commitment to personal accountability and responsibility in the workplaceProven ability to consistently arrive on time and maintain regular attendance in accordance with company policiesInsurance or general office function experienceStrong organizational skillsAbility to efficiently and effectively work in a fast-paced environment with shifting prioritiesAbility to travel occasionally for all-staff or team meetings, may include overnight staysHigh school diploma or equivalentPreferred RequirementsHigh school diploma or equivalentInsurance or general office function experienceStrong organizational and customer service skillsAbility to efficiently and effectively work in a fast-paced environment with shifting prioritiesBenefits Offered by AgWestMedical, dental, and vision insuranceBasic term life and AD&D insurance (fully paid for by the company)Paid days off annually: 15 vacation, 15 sick, 12 holidays and 3 v

Created: 2025-12-19