Banking Support Associate

JOB REQUIREMENTS: Description Position at First Business Bank Join ustoday as a Banking Support Associate First Business Bank is aTopWorkplaces USA company, learn more here. At the heart of First BusinessBank, we believe success comes down to putting people first. Our peopleare our priority - they embody ambition, experience, and client focus.The result is extremely engaged employees who provide unmatched clientsatisfaction. With comprehensive total rewards to support our teammembers, a commitment to valuing each other's differences, and a focuson improving our communities, we are confident you'll find theexperience is your advantage. We're delighted you're consideringjoining us Work Model: Based out of our Appleton, WI location andonsite Monday-Friday, 8am-5pm. OVERVIEW The Banking Support Associate isa key contributor in servicing the overall banking portfolio. Focusingon client onboarding, managing documentation, executing product setupand maintenance, and related monitoring, this role follows establishedprocedures. This role provides support to Client Services, assistingwith client transactions, answering phones, account documentation, andother service-related tasks. Specifically, as a Banking SupportAssociate you will: Deliver Exceptional Customer Service - TreasuryManagement This role is responsible for delivering a high level ofpersonal service to both internal and external clients by promptlyanswering phone calls, greeting visitors, and responding to emails. TheAssociate handles routine Treasury Management tasks and related accountmaintenance and refers complex issues and banking solutions to TreasuryManagement Officers (TMO) and Client Relationship Specialists (CRS). Keyresponsibilities include coordinating new client onboarding and ongoingaccount maintenance, preparing documentation, and gathering productsetup information. The role may also support limited client profilingand proposal preparation (including fee modeling). Additional duties mayinclude supporting account reviews to ensure optimal service delivery.Prepare New Account and Maintenance Documents with Accuracy Responsiblefor opening and closing accounts, processing card applications, andperforming routine account maintenance. Monitors key reportingactivities to ensure timely and accurate handling across bank offices.Perform Banking Transactions with Accuracy Processes routinetransactions such as deposits, withdrawals, and payments. Supports cashand card services, maintains accurate balances, and follows establishedtransaction procedures. Perform Other Duties as Assigned Assists withscheduling and meeting... For full info follow application link. We arean equal employment opportunity employer. All qualified applicants willreceive consideration for employment without regard to race, color,religion, gender, national origin, disability status, protected veteranstatus or any other characteristic protected by law. APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/AFBF75ABE3954E1B

Created: 2025-12-19