Department Scheduler - Linguistic Services

DescriptionTake on a key role at the heart of our operations by managing daily scheduling activities using a multiline phone system and a computerized database. In this position, you will respond to Swedish Medical Center requests for interpreters, screen incoming requests for service eligibility, review daily unassigned requests, and assign them to the appropriate service providers. You'll also help identify service gaps and offer customers clear guidance on the structure and service levels of Linguistic Services, including how to request or cancel interpreter services.You will play an important part in strengthening our systems by providing feedback on software parameters, periodically evaluating the efficiency and effectiveness of assignment processes, procedures, and guidelines, and recommending improvements to both computerized and manual systems to enhance overall performance.Providence Swedish caregivers are not simply valued - they're invaluable. Join our team at Swedish Linguistic Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.Required Qualifications:2 years of experience as a scheduler/dispatcher or equivalent experienceDemonstrated experience working with diverse cultural and socio-economic backgrounds showing sensitivity to cultural differences and concernsPreferred Qualifications:Associate's Degree in Social services, business, or related fieldExperience in a social service or medical environment; preferably related to providing interpreter services to the public or working with limited English speaking populationExperience with contractsWhy Join Providence Swedish?Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.About ProvidenceAt Providence, our strength lies in Our Promise of

Created: 2025-12-22