SCHEDULER RECEPTIONIST

SCHEDULER RECEPTIONIST ROCHESTER, NY ( Apply Job Type Full-time Description The health services that became theAnthony L Jordan Health Corporation ((Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants ofRochester, NY (and in Canandaigua, N.Y. Jordan Health is now seeking aScheduler/Receptionist Unionwho, under the guidance of the Front Office Supervisor, is primarily responsible for working as a member of the patient services support team to provide an exceptional patient and clinical team experience. Effectively schedule patient appointments and all schedule-related transactions using a computerized system. Effectively fulfill other related clerical functions within the department. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patientsu2019 quality of life, please consider ourScheduler/Receptionist Unionopportunity. Requirements TheScheduler/Receptionist Unionwill ensure that: u00b7 An environment which promotes an exceptional patient and team experience. u00b7 Revenue opportunities are captured and reimbursement risk is abated. u00b7 Patient flow to clinicians and service staff based on appointment arrangements allows Jordan Health to serve optimal number of patients. u00b7 Jordan Health is in full compliance with all requirements related to provision of care, including billing and reimbursements. u00b7 They are a strong Jordan team player. u00b7 They contribute to improve clinical outcomes. Education And Experience Required: u00b7 High School diploma or equivalent required. u00b7 One year of directly related experience in a health care setting (such as medical secretary, medical receptionist, etc.) is strongly preferred. u00b7 Two years working in a position requiring customer interaction, demonstrating the ability to handle competing priorities. u00b7 Accurate keyboarding skills. u00b7 Ability to use an office phone with special features. u00b7 Knowledge of customer service principles and practices. u00b7 Computer or business school training is highly desirable. u00b7 Bilingual preferred. Special Skills, Knowledge Required: Must be able to demonstrate competency in: u00b7 MS Office Applications (Word, Excel, Outlook). u00b7 High level of accuracy when completing patient intake activities. u00b7 Ability to be resourceful and proactive when issues arise. u00b7 eClinicalWorks or other electronic health record preferred. u00b7 Proven work experience as a Receptionist, Front Office Representative or similar role. u00b7 Proficiency in Microsoft Office Suite. u00b7 Hands-on experience with office equipment (e.g., fax machines and printers). u00b7 Professional attitude and appearance. u00b7 Customer service attitude. u00b7 Tolerance for stressful situations. u00b7 Proven work experience as a Receptionist, Front Office Representative or similar role. u00b7 Experience with ECW or ability to quickly learn and use the system. Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law. About Jordan Health: Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services. Salary Description $18.00-$19.24/HOURLY

Created: 2025-12-22