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Customer Service Tech I

AGILITI - Madison, WI

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Job Description

JOB REQUIREMENTS: Who We Are Agiliti is a nationwide company ofpassionate medical equipment management experts who believe everyinteraction has the power to change a life. We proudly serve withinhospitals, healthcare facilities, and our 90+ local service centers toensure quality medical equipment is in the right place at the right timefor effective patient care. Make an impact in healthcare and grow yourcareer with Team Agiliti The Medical Equipment Service and DeliveryDriver is responsible for driving to and from healthcare locations tocomplete delivery and equipment management tasks for a district office,including customer delivery and pick-up of medical equipment;processing, cleaning, inspecting, and testing equipment includinginventory maintenance. What You Will Do in This Role Safely load,secure, and deliver medical equipment to customers. Retrieves equipmentfrom customer locations, safely transporting the equipment back to theoffice. Educate and engage customers at the time of delivery, keepingcustomers informed on the features and functionality of the equipmentComplete all paperwork and data entry accurately and in a timely mannerto ensure accurate documentation for billing, inventory, and regulatorycompliance. What You Need For This Role Be 21 years of age or older,with high school diploma or equivalent. Hold a current, valid, andunrestricted driver's license. Must have a safe driving record based onAgiliti policies. Have customer service experience. Prior workexperience in hospital setting is helpful. Have basic computer skills.Be willing to work flexible hours, including evenings, weekends andholidays, as well as emergency off-hours as required to support a 24/7schedule. Be able to lift and/or push up to 75 pounds. Be able to standand walk for long periods of time. Be able to frequently bend, stoop,twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periodsof time. It is the policy of Agiliti to provide equal employmentopportunities to all employees and applicants for employment withoutregard to race, color, religion, gender identity, sex, sexualorientation, national origin, age, physical or mental disability,genetic information, marital status, status as a veteran, militaryservice, or any other characteristic protected by applicable federal,state, or local civil rights addition, Agiliti will providereasonable accommodations for qualified individuals with disabilities.Agiliti strictly prohibits any form of retaliation against individualswho make good faith reports of alleged violations of this policy or whocooperate in Agiliti's investigation of such reports. AffirmativeAction Policy Statements You may be required to obtain certainvaccinations, or provide proof of... For full info follow applicationlink. We are proud to be an EEO/AA Employer/Vet/Disabled. We maintain adrug-free workplace and perform pre-employment background and drugtesting. APPLICATION INSTRUCTIONS: Apply Online:ipc.us/t/9B34BCA96007472E

Created: 2025-12-22

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