Commercial Dental Associate Dentaquest

JOB REQUIREMENTS: Sun Life U.S. is one of the largest providers ofemployee and government benefits, helping approximately 50 millionAmericans access the care and coverage they need. Through employers,industry partners and government programs, Sun Life U.S. offers aportfolio of benefits and services, including dental, vision,disability, absence management, life, supplemental health, medicalstop-loss insurance, and healthcare navigation. We have more than 6,400employees and associates in our partner dental practices and operatenationwide. Visit our website to discover how Sun Life is making lifebrighter for our customers, partners and communities. DentaQuest managesdental and vision benefits for more than 33 million Americans. Ouroutcomes-based, cost-effective solutions are designed for Medicaid andCHIP, Medicare Advantage, small and large businesses, and individuals.With a focus on prevention and value, we aim to make quality careaccessible to improve the oral health of all. Job Description: Theopportunity: The Commercial Dental Representative will involve handlingcustomer service inquiries via phone and some dental claims processing.The ideal candidate will have excellent communication skills, a strongcomprehension of dental insurance, and the ability to manage bothcustomer interactions and administrative tasks efficiently. How you willcontribute: Call Center Duties: Serve as the primary point of contactfor members, dental offices, and providers via phone, email, or onlineinquiries. Answer questions related to dental benefits, claims status,and general dental plan inquiries. Resolve issues or concerns regardingclaims, billing, coverage, and other customer service-related matters.Document all customer interactions accurately in the system. Provideclear explanations of policies, procedures, and benefits to callers.Maintain a high level of professionalism, empathy, and customer serviceduring all interactions. Verify dental benefits and eligibility formembers and providers. Communicate claim status and... For full infofollow application link. Sun Life Financial is an equal employment andaffirmative action employer. All qualified applicants will receiveconsideration without regard to race, color, sex, religion, age,national origin, disability, veteran status, sexual orientation, genderidentity or expression, marital status, ancestry or citizenship status,genetic information, pregnancy status or any other characteristicprotected by law. Sun Life Financial is committed to building a diverseand inclusive company culture. Sun Life Financial is a leading providerof group insurance benefits in the U.S., helping people protect whatthey love about their lives. More than just a name, Sun Life symbolizesour brand promise of making life brighter for our customers, partners,and communities. Join our talented, diverse workforce and launch arewarding career. Visit us at to learn more. APPLICATION INSTRUCTIONS: Apply Online:ipc.us/t/B9C5E78D305C4C1C

Created: 2025-12-22