Strategic Onboarding Manager

What you can expectWe are seeking a dynamic Onboarding Manager to deliver world-class onboarding experiences thataccelerate customer time-to-value. This role ensures successful deployments, stakeholder alignment,and rapid adoption across Zoom's core products including Meetings, Webinars, Rooms & AI. This role offers the opportunity to directly impact customer success while building scalable processes that drive organizational growth and efficiency. About the TeamThis team ensures successful deployments, stakeholder alignment, and rapid adoption across Zoom's coreproducts including Meetings, Webinars, Rooms & AI. Responsibilities Direct Customer Engagement + Lead Kickoff Calls: Conducting structured onboarding sessions to establish goals, success criteria, and deployment timelines + Implementation Coordination: Collaborating with IT teams and administrators to configure, test, and launch core Zoom products + Early Adoption Support: Guiding customers through their

Created: 2025-12-22