Donor Collections Coordinator

JOB REQUIREMENTS: Are you an experienced phlebotomist looking to make ameaningful impact every day? We're seeking a skilled professionalcommitted to quality care, donor safety, and exceptional service toensure every collection supports patients in need. Join our dedicatedteam and play a vital role in our life-saving mission. JOB SUMMARY:Responsible for ensuring donor suitability and collection of blood inaccordance with all applicable regulations, standards, procedures andpolicies at the assigned donor collection operation. Performs TeamSupervisor functions during assigned donor collection operations in theabsence of a Team Supervisor. Ensures an engaged working environmentthat provides exceptional customer service. ESSENTIAL DUTIES ANDRESPONSIBILITIES (other duties may be assigned): 1. Ensures the assigneddonor collection operation is operating in accordance with allapplicable regulations, standards, policies, and procedures. Thisincludes coaching staff and volunteers on appropriate performance.Manages the working environment to ensure collaboration and teamworkoccurs. 2. Appropriately manages donor flow and ensures all donors,sponsors and coordinators receive exceptional customer service astrained in AIDET. 3. Ensures all pre-operation functions areappropriately completed and assign staff duties during the course of theblood collection operation. 4. Performs all the technical functionsrequired of the assigned operation which includes proficiency in wholeblood collections at the Donor Specialist & Automation Specialist jobdescription and may include: a. Setting up and running a mobileoperation in accordance with all applicable regulations either on amobile vehicle or inside a sponsoring organization b. Effectivelyinteracts and establishes positive relationships with sponsoringorganizations and blood drive coordinators. c. Performing automatedprocedures as assigned to the designated team (e.g. Alyx operation formobile teams and Trima operation for donor center teams) 5. Serves as aresource for team members to include the resolution of donor eligibilityand other technical issues. 6. Assists in team evaluation for coachingand development to SOP adherence is monitored. 7. Ensures the bloodcollection areas are maintained and managed to ensure a clean, safeworking environment. 8. Responsible for ensuring adequate supplies andequipment are available to the team to perform job duties. 9. EnsuresCollections QC functions including record review, start of day and endof day tasks, completing Correction Reports, performing audits,reviewing QC records and data sheets, and assisting with QC activitiesas requested. 10. Maintains applicable documentation and providesinformation to the Team Supervisor regarding issues or concerns. 11.Provide adequate staffing levels for scheduled collection activities byresponding to and covering call-ins during on-call shifts by workingwith other team leaders and supervisors as needed. OTHEREXPERIENCE AND QUALIFICATIONS: JOB QUALIFICATION REQUIREMENTS: HighSchool Diploma or equivalency required AND at least six months ofprogressive experience or equivalent Post-secondary education is highlydesirable. Trained and competent in whole blood collections. Knowledgeof medical terminology desirable. Supervisor experience preferred.Strong interpersonal skills. Excellent communication skills. Excellentcustomer service. High level of organizational skills required. Skilledin accurate documentation with emphasis on detail. Problem-solvingaptitude APPLICATION INSTRUCTIONS: Apply Online:

Created: 2025-12-22