Financial Center Assistant Manager - Park Slope 5th ...

Financial Center Assistant Manager - Park Slope 5th Ave - Spanish Required Brooklyn, New York To proceed with your application, you must be at least 18 years of age. Acknowledge Refer a friend To proceed with your application, you must be at least 18 years of age. Acknowledge ( Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammatesu2019 physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us Job Description: This job is responsible for managing a financial center (FC) in collaboration with senior team members, supporting the operational excellence of the FC and ensuring that all aspects run effectively and cohesively. Key responsibilities include overseeing of functions such as the smooth and efficient functioning of the teller line, day-to-day policy and procedure adherence, and improvement of financial center performance. Job expectations include ensuring that directives are implemented and taking up leadership responsibility for the financial center when teammates are absent. Responsibilities: u2022 Manages client traffic, engaging and appropriately routing clients, and fosters client retention u2022 Manages business results through formalized management routines and coaching u2022 Creates a world class client experience environment u2022 Manages market-level initiatives prescribed by market leaders u2022 Drives operational excellence by engaging employees on business strategy u2022 Manages organizational priorities and effective execution Required Qualifications: u2022 Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client u2022 Collaborates effectively to get things done, building and nurturing strong relationships u2022 Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives u2022 Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed u2022 Communicates effectively and confidently and is comfortable engaging all clients u2022 Has the ability to learn and adapt to new information and technology platforms u2022 Applies strong critical thinking and problem-solving skills to meet clients' needs u2022 Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations u2022 Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment u2022 Can interpret performance results, find opportunities to drive success and hold others accountable to results u2022 Can be flexible to work weekends and/or extended hours as needed Desired Qualifications: u2022 Experience in financial services and knowledge of financial services industry, products and solutions u2022 Experience in mortgage, retail and/or hospitality u2022 Experience working in an environment with individual and team goals where goals were routinely met or exceeded u2022 Bilingual skills Skills: u2022 Customer Service Management u2022 Performance Management u2022 Coaching u2022 Customer and Client Focus u2022 Talent Development u2022 Risk Management u2022 Sales Performance Management u2022 Business Operations Management u2022 Recruiting u2022 Result Orientation u2022 Referral Management u2022 Leadership Development u2022 Inclusive Leadership u2022 Prioritization u2022 Problem Solving Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your

Created: 2025-12-24