Software Compliance Engineer, IT Asset Management

Overview Job Purpose Intercontinental Exchange, Inc. (ICE) presents a unique opportunity to work with cutting-edge technology and business challenges in the financial sector. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism. The SAM Compliance Engineer plays a critical role in ensuring software compliance and support audit readiness. Using ServiceNow SAM Pro, this role ensures that software asset management tooling and compliance management is operating effectively. Responsibilities + License Compliance: On-going review of industry and best practices of licensing changes as it related to internal systems and/processes to ensure proper license usage and compliance; End-user device, On-premises and Cloud Infrastructure devices. + Contracts Review: Ability to review software vendor contracts to assess and determine licensing, usage and compliance needs. + Audit Support: Prepare cost and usage reports for internal and/or vendor audits. + Operational Improvements: Identity opportunities to improve operations via process improvements and/or automation + Reporting: Generate monthly license position reports, dashboards, and financial summaries. + SAM Compliance Tooling: Administration of tools such as ILMT, License Servers, SAMPro configuration (DMAP, SW Models, Entitlements, SAMPro Workspace), File Based + Software Asset Management Operations: Develop and maintain a deep understanding of the software asset lifecycle, IT Asset Management policies, SAM procedures, the data model and functionality of the CMDB and software asset management tools in ServiceNow + Understand License Terms: Thoroughly review and comprehend the terms and conditions of software license agreements and understand the systems we have to maintain compliance; including but not limited to open source and commercial libraries. + Maintain Centralized License Inventory: Ensure completeness of software license inventory in a ServiceNow CMDB; maintain records of software purchases and licenses; work onboard and manage licenses acquired by other groups or through acquisition activities. + Manage Overall License Position and Usage Tracking Strategy: Develop and partner with stakeholders to develop methods and implement systems/procedures to manage and track usage and license effectively; monitor how licenses are used and assigned within the organization. + Conduct Regular Audits: Regularly assess compliance with license terms, identify any discrepancies and trends. + Ongoing Compliance Awareness and Education: Continue to educate and train staff on software compliance, policies and tools. + SAM Reporting: Continue to develop and maintain core data and metrics in the form of live ServiceNow Reports and/or dashboards. + Software Discovery Management: Understand and partner with stakeholders to ensure the appropriate level of data is collected to support the SAM License Compliance Program; co-manage data enrichment from data/discovery sources to ensure appropriate data coverage; may manage and/or own discovery tools as needed. + Prepare reports for use by ICE management and by external vendors/auditors. Knowledge and Experience Required + 3+ yearsu2019 experience in Software Asset Management, end user, infrastructure and Cloud license compliance + Experience with ServiceNow SAM Pro, including license workbench and reconciliation jobs. + Administration of IBMu2019s ILMT + Strong understanding of software licensing (IBM, Microsoft, Adobe, Oracle, etc.). + Strong license compliance experience + Advanced data analysis using excel, excel formulas or other data analysis tools + Bacheloru2019s degree in computer science, Business Administration, Finance or Information Technology + Certifications in SAM (e.g., CSAM, ServiceNow SAM Pro) + Strong written and verbal communication skills. Ability to prepare and give presentations + Ability to multitask and work independently on multiple projects + Ability to perform well under pressure + Ability to create diagrams, business processes, workflow and/or entity relationship diagrams Preferred + Working experience on Tanium, Axonius or JAMf + ServiceNow Software Discovery Investigations + Python, Perl or scripting skills + AI-driven automation, prompt engineering and LLM integration + 1+ years CMDB and Hardware Asset Management experience #LI-RS1 #LI-Onsite Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

Created: 2025-12-24