Senior Administrator, Systems Engineering

Overview Job Purpose The Senior Systems Administrator is responsible for maintaining the availability, security, and performance of Windows and Linux systems in both production and non-production environments. This role focuses on incident response, troubleshooting, and resolving system performance and availability issues. The Senior Systems Administrator also assists in implementing automation and infrastructure improvements to ensure a reliable, secure, and scalable environment. This position requires effective collaboration with other teams to drive timely and efficient resolutions while ensuring exceptional support and service delivery. Responsibilities + Administer and support Windows and Linux servers, ensuring optimal performance through proactive monitoring and issue resolution. + Participate in incidents related to service availability and performance, providing timely resolutions and conducting thorough root cause analysis. + Collaborate with cross-functional teams, including infrastructure, development, and operations, to drive swift service restoration and resolution during incidents. + Automate repetitive tasks and processes using scripting languages such as Bash, PowerShell, or Python. + Promptly respond to system alerts to maintain continuous system availability and prevent escalation to high-priority incidents. + Manage and maintain user access, permissions, and policies within Active Directory and other directory services. + Assist in implementing infrastructure improvements and new projects, ensuring alignment with organizational goals. + Document system configurations, processes, and troubleshooting guides to promote internal knowledge sharing. + Ensure all systems comply with IT policies and adhere to security standards. Knowledge and Experience + Proficiency in managing and troubleshooting Linux (RedHat or similar) and Windows servers. + Understanding of system automation tools (e.g., Ansible, Puppet, Chef). + Understanding of Active Directory, group policies, and authentication mechanisms. + Knowledge of virtualization technologies. + Familiarity with networking concepts such as DNS, DHCP, firewalls, and VPNs. + Familiarity with scripting languages, such as PowerShell, Bash, or Python. + Experience with IT service management tools, preferably ServiceNow. + Strong problem-solving skills with the ability to perform effectively under pressure during incidents. + Excellent communication skills and a collaborative mindset to work effectively within a team environment. Desirable Knowledge and Experience + Bacheloru2019s degree or equivalent in Computer Science, Information Technology, or a related field. + Industry certifications such as CompTIA Server+, Microsoft Windows Server accreditations or Red Hat Certified System Administrator (RHCSA). + Familiarity with CI/CD tools like Jenkins or GitLab CI/CD. #LI-SH3 #LI-ONSITE Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

Created: 2025-12-24