Communications and Operations Manager

CommunicationsDevelop and implement an updated organizational communications plan in collaboration with the Executive Director and Board.Oversee all communications activities, including publications, media relations, website content, and social media.Engage in strategic, long-range thinking/planning around SNAAP's web presence, in accordance with communications goals.Implement social media strategy for engagement of target audience through multiple channels.Monitor and improve SEO for SNAAP's website using Google Analytics.Develop and manage the annual marketing and communications municate SNAAP survey findings to broad external audiences using accessible, engaging, and strategic messaging.Build and maintain strategic partnerships with aligned organizations to support cross-promotional and programmatic opportunities.ProgramsSupport development and execution of an effective recruitment strategy for institutions participating in the quinquennial survey.Support planning for in-person and virtual convening for client institutions, researchers, and other stakeholders.Collect and curate examples of institutional use of SNAAP data; lead development of an updated SNAAP Casebook.Develop and implement an engagement strategy for SNAAP Pulse participants.OperationsMaintain, strengthen, and troubleshoot SNAAP's online infrastructure and digital tools.Manage SNAAP's database and mailing lists.Coordinate logistics for quarterly Board of Directors meetings, including venue arrangements, travel, catering, and materials.Record accurate minutes of all Board meetings.

Created: 2025-12-25