Epic Informatics Trainer (R00047489)

Job Requisition ID:R00047489Job Category:Professional and TechnicalOrganization:SER-DIS-Epic-TrainingLocation/s:Jackson Medical MallJob Title:Epic Informatics TrainerJob Summary:Plans, analyzes and assesses individual and/or organizational information system training and development needs which develops individualized skills, enhances productivity and quality of work, and increase individual and organizational performance to achieve business results. Coordinates, designs, and conducts responsive complex training and educational programs for information systems or user personnel. Supervises, evaluates, and/or provides functional guidance to assigned subordinate personnel or personnel assigned on a temporary or intermittent basis.Education & ExperienceEducation and Experience Required:u00a0u00a0High school diploma or GED and two (2) years of experience in healthcare/healthcare organizations, clinical practice, information technology, accounting, finance, healthcare revenue cycle, clinical informatics, Epic application build, education, or training.u00a0Certifications, Licenses, or Registration Required:u00a0Epic certification or accreditation in at least one module (e.g. ASAP, Cadence, Willow, etc.). If not certified, must be obtained within 6 months after date of hire.u00a0Preferred Qualifications:u00a0Registered Health Information Administrator (RHIA), Certified Associate in Healthcare Information and Management Systems (CAHIMSS), or Certified Professional in Healthcare Information and Management Systems (CPHIMMSS) a plus.u00a0Knowledge, Skills & AbilitiesKnowledge of training methodology. Knowledge of customer service standards and procedures. Knowledge of computer systems, equipment, and applications. Knowledge of technological trends/developments. Verbal and written communication skills. Teaching and facilitation skills. Ability to determine training objectives. Ability to design, develop, implement, and evaluate training plans, curricula, and methodology. Ability to conduct and/or facilitate information system training and instruction. Ability to train, motivate, and supervise assigned employees and/or team members assigned on a temporary or intermittent basis.u00a0u00a0RESPONSIBILITIESu00a0Master at least one epic application and the workflow associated.Analyze, design, develop, implement, and evaluate the training program for respective application(s).Act as liaison for credentialed trainers and super users to optimize the use of the epic system. Assist with maintenance of all application curriculums. Provide appropriate training material for all upgrades and system changes. Develop assessments for competency testing.Build, test, and maintain the training environment(s) scenarios.Facilitate end user training classes as needed.Monitor and resolve landesk tickets assigned to epic optimization team.Maintain a healthy relationship with build team of assigned epic application(s).Train and credential trainers from within the organization to provide end-user training and administer assessments. Coordinate with instructional design team to create effective end-user training for users of assigned application(s).Communicate effectively both verbally, written and digital. Display ability to provide documentation and information to customers and peers with clarity on the topic at hand.The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change du ies at any time.u00a0Physical and Environmental DemandsRequires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, occasional exposure to biohazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and/or toxic or caustic chemicals which mandate attention to safety considerations, occasional working hours significantly beyond regularly scheduled hours, occasional travelling to offsite locations, occasional work produced subject to precise measures of quantity and quality, occasional bending, occasional lifting and carrying up to 100 pounds, occasional crouching/stooping, occasional driving, occasional kneeling, occasional pushing/pulling, occasional reaching, frequent sitting, frequent standing, occasional twisting, and frequent walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more).u00a0Time Type:Full timeFLSA Designation/Job Exempt:YesPay Class:SalaryFTE %:100Work Shift:Day

Created: 2025-12-25