Training Technician

DescriptionJob Description:Join our Team: Training TechnicianJoin our team at Terex/Genie and embark on an exciting opportunity as we seek a skilled and dedicated Training Technician to contribute to the Service Team.What you'll do- Deliver Technical Training programs according to organizational requirements to our customers, Authorized Service Providers, Authorized Dealers and team members- Determine course content according to objectives- Supporting AWP customers and delivering excellent customer service in a timely and professional manner, embracing the Service Excellence Philosophy- Maintain accurate administration records following the current training ISO9001:2015 process- Prepare training materials (presentations, worksheets etc.)- Deliver efficiencies in operation, ensure deadlines are met, and quality work is produced- Execute training sessions in groups or individually- Liaise with the training administrator to keep and report data on completed courses- Observe and evaluate the results of training programs- Work flexibly to perform any other tasks required by AWP that are within the employees skills and abilities pursuant to the position- Be honest and ethical in the representation of the company and company products- Ensure adherence to all Genie and Terex policies and procedures, as well as local and Terex HSE guidance- Attend NA / Global training meetings- Where necessary and required, make provision for specific project work supporting the team in ensuring we maintain our position and continuously improve- To maintain, update, and follow the current training schedule and highlight areas of improvement and areas of opportunity to the Training Manager- The position will be home-based. Candidates should have a flexible approach and will be expected to spend at least 75% of their time traveling. The position will also require cross-border travel (possibly at short notice).What you'll bringEducation / Qualifications:- 2+ years of technical experience with electrical and hydraulics in an Industrial environment.- 2+ years of experience explaining technical concepts, either in a classroom environment or in an Industrial setting.Skills:- English language skills are mandatory- Proven track record in a customer-facing role- Proven ability to plan, organise, and prioritise own workload- Strong time management and the ability to meet set deadlines- Diverse problem-solving skills- Ability to communicate effectively through all communication media with excellent verbal and written communication skills, to Customer, Team Members, and Management- Ability to relate well to a wide variety of people professionally and diplomatically, and handle stressful situations in a positive, tactful manner- Proven experience as a technical trainer- Knowledge of modern training techniques and tools in technical subjects- Outstanding communication skills and comfortable speaking to crowds- Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, and Internet Explorer)- AWP market and product knowledge- Have a mature outlook and a desire for career progression with the UKs market leader- Comfortable working on your own whilst ensuring you remain an integral part of the team- A clear communicator with a good understanding of customer service, quality, and safety proceduresPreferred Experience:- Minimum of three years experience with Genie MEWP equipment or equivalent.Salary: The salary range for this position is$78,000 -$90,000 USD. The salary range may be higher or lower depending on the applicants location. In addition to base salary, this position is eligible for a performance bonus. All eligible Team Members will be offered health insurance (medical, dental, vision, Rx), life insurance, accidental death and dis emberment (ADandD), short-term and long-term disability, extended leave options, paid time off, company holidays, 401k matching, employee stock purchase plan, legal assistance, wellness programs, tuition reimbursement and discount programs.Why join usWe are a global company, and our culture is defined byour Values Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Check out this video The Terex purpose

Created: 2025-12-25