Operations Manager (EMS)

About Us EMCOR Mechanical Services (EMS) companies provide mechanical, automation, and energy solutions, as well as a range of other professional services. From healthcare and education to technology, transportation, retail, government, and more, EMS companies operate in a wide array of environments. Job Summary EMCOR Mechanical Services, Inc.(EMS) is part of EMCOR Group, Inc. (NYSE:EME), a Fortune 500u00ae leader in mechanical and electrical construction, industrial and energy infrastructure, and building services for a diverse range of businesses. EMS is a nationwide group of 28+ operating companies and over 5,800 employees. EMCOR Mechanical Services, Inc. is at work in virtually every market across the country. With offices nationwide, EMCOR Mechanical Services (EMS) companies are some of the best equipped, most highly certified mechanical construction organizations in their local markets. From healthcare and education to technology, transportation, retail, government, and more, youu2019ll find EMS companies operating in a wide array of environments. EMCOR Mechanical Services has an opportunity for an Operations Manager in Tempe, AZ or Norristown PA. Ability to travel up to 15% is required. This is a hybrid role. The primary focus of the EMS HVAC National Accounts Operations Manager is the supervision and implementation of new contracts, ensuring execution of the Departmental VPu2019s strategic intent and standardization across new accounts. The Operations Manager must be a subject matter expert in the company account life cycle management process, with a focus on sales to operations transitions, in support of the Project manager, to include; operational synchronization of customersu2019 operations team, detailed account specification coordination with Operating companies, detailed procurement and billing set up and monitor program execution through the life of the accounts. The EMS HVAC National Accounts Operations Manager exercises a sophisticated level of business acumen, multi-tasking and project leadership skills requiring a strategic mindset, discipline, excellent communication abilities, analytical skills, self-motivation, and creativity. #EMS #LI-NS1 Essential Duties & Responsibilities + Implementing company and department processes and providing recommendations for improvement. Specific tasks include assessing and articulating the u201ccurrent stateu201d, analyzing opportunities for improvement, documenting and articulating recommended improvement, gathering support for and implementing new or improved processes. + Review, monitor and provide feedback related to business development activity as it applies to our processes and standards. + Assist the account team and business development representatives in outlining any operational discrepancies and assist in contractual corrections as needed. + Review and submit all subcontractor and operating company exhibit documents. + Outline and assist with corrections to any contractual or process related account documentation. + Outline training schedules by role for incoming account teams and support managers and supervisors in training implementation. + Assist in the development, review and implementation of account operational documentation ensuring accurate document control and storage. + Support the account management team to outline any contractual mis-alignments post-go live and work with the BD team to outline any amendment needs. + Review CMMS uploads for accuracy and support the transition activities including: + Tracking the performance of the transition, analyzing data and producing reports to demonstrate progress. + Analyzing any internal requests for changes and consulting with management to deny or approve the proposed changes. + Develop and grow strong relationships across the organization and at all levels within the organization. + Conducting workshops to provide staff members with information on any major changes in the company, such as new operational protocols or policies. + Help drive contractual alignment through flow down/ roll out documentation provided to our operating companies and subcontractors for operational compliance. + Conducting post-transition reviews to identify areas of improvement for future projects + Assist account management teams through business analytical development, to include the needed information to support: + Ensure appropriate reporting and analysis via KPIu2019s and metrics + Lead virtual teams from other functions or regions to ensure that new service lines are documented correctly and operational support acceptance is achieved + Develop and support transition calendar to protect critical steps and information needs throughout the transition timeline, educating back to key stakeholders when an activity may or has already impacted the overall transition timeline. Qualifications + Bacheloru2019s degree (preferably in a field requiring critical thinking, leadership and communication skills) from an accredited college. Strongly prefer PMP or similar certifications + Five to seven years of experience in facilities maintenance Project Management environment. + Familiarity with HVAC systems. + Excellent interpersonal and communication skills. + Strong analytical skills. + Good time management and organizational skills. + Must possess a valid driveru2019s license. + Must possess a Real ID and/or Passport for domestic air travel from your state. + Must be willing and able to travel up to15% to the EMCOR national account hubs as well as EMCOR service offices. Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companieslist open positions here (. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCORu2019s normal application process u2013 it is probably fraudulent. Email a Friend Email a Friend Job Locations _US-PA-Norristown US-AZ-Tempe_ ID _2025-47244_ Company _EMCOR Mechanical Services, Inc._ Category _Operations Management_ Position Type _Full-Time_ Location Type _Onsite_ Posted Date _7 hours ago_ _(12/23/2025 2:17 PM)_

Created: 2025-12-25