Danish speaking customer service agent in Sunny Cyprus ...

Danish speaking customer service agent in Sunny Cyprus - incl. relocation package! Req ID#: 144451 Location: Larnaca, CY Category: Operations Custom Field 4: Kallidus Required LanguageEnglish, DanishEmployment TypeFull timeContract TypePermanentDescriptionStart Date:12/1 | Location:On-site,Larnaca, Cyprus| Employment:Full-time, 40 h/week, 6-month probation period followed by permanent employment| Working Hours:Monday-Friday, 09:45-18:30| Salary:Fixed salary + bonusAbout the Role & Our Client:Our client is a globally recognized and leading brand in interactive entertainment and gaming. In this role, you will work as a Customer Service Representative supporting the users of our client’s services. The work is primarily conducted over the phone, but email and chat tasks may also be included. You will handle matters related to gaming console usage, user accounts, subscription services, and technical troubleshooting. Your mainobjectiveis to ensure a top-class customer experience and provide quick and clearassistanceto every player.This role does not involve any sales.To ensure you have the best possible conditions to thrive and succeed atFoundever, we offer:Fixed monthly salary and an attractive bonus schemeOpportunities for professional developmentA modern, newly renovated office in a central location inLarnacaFull relocation package (your flight toLarnacaand airport pickup)Free accommodation during the first month (only €100 for the second month) or a cash bonus if you find your own housingTraining and onboarding led by certified trainersRefer-A-Friend bonus - work with your friends and earn extra rewards!Sunshine330 daysa year!Health and accident insurance - both at work and during your free timeSocial activities at the office with your colleagues, such asFoundeverFun DayDiscounts and staffbenefitsat local cafés, restaurants, shops, and moreOngoing support from our local HR team throughout your employmentTo succeed in this role, we expect you to have:Fluency inDanish(C1 level)Good English skills (B2 level or higher)Strong communicationand problem-solving skillsStrong teamwork skills and a positive approachA structured and efficient approach, and the ability to thrive in a dynamic environmentGood IT skillsA clean criminal recordIt is considered a plus (but not a requirement) if you have:Previousexperience in customer serviceExperience in the service industry (e.g., hospitality, restaurants, or retail)Knowledge of other languages, such as other Nordic languages, German, Dutch, Turkish, Greek, etc.What happens next?Once we receive your application,we’llreview it.If you move forward in the process,we’llcontact you via email to schedulea short introductioncall wherewe’llwalk you through the steps.After that,you’llbe invited to complete our online tests, which can be done on a computer or mobile phone.Finally,we’llschedule a Teams interview with one of our munity, wellbeing, purpose, and growth are at the heart of what we do. We hopeyou’llwant to be part of our team!____________________________________________________________Want to know more about what Cyprus has to offer and what life there can be like?Cyprus is an island in the heart of the Mediterranean with everything you could wish for!Stunning nature, white sandy beaches, andcrystal-clearturquoise waters offer unforgettable experiences. Cyprus is known for having the cleanest swimming waters in Europe (Blue Flag certification), and the average summer temperature is 27?C. At sea, you can try activities like jet skiing, snorkeling, windsurfing, or water skiing. Ormaybe you’dlike to try wreck diving - you might spot sea turtles or seals!Beyond the beaches, Cyprus’ impressive mountains offer hiking, jeep safaris, guided tours through national parks, and even skiing in the the island’s many charming cities,you’llfind a mix of beautiful nature, cultural landmarks, and world-class shopping. Cypriot culture reflects both Greek and Turkish influences - in the food, traditions, historical sites, and cultural heritage.As a former British colony, Cyprus is international, welcoming, and known for its friendly locals.English is widely spoken, but if you wish, you can also take courses in Greek or other languages. Job Segment: HR, Customer Service, Human Resources

Created: 2025-12-26