Veterinary Client Service Representative - overnights ...

Description WestVet, a MedVet partner, is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven people to join our clinical team.We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients, as well as your teammates.We are looking for:Veterinary Client Service RepresentativeOur Client Services Representatives are the first team our clients meet when they walk through the door, the friends that offers support while waiting in the lobby and the experts at answering any questions. They partner closely with our veterinary assistants and technicians to provide the MedVet experience for anyone walking through our doors. Your heart for our clients will ensure that they feel supported for duration of their time at MedVet.What you’ll do:Greet and check-in clientsAnswer telephones and transfer callsEscort clients and their pets to exam roomsManage medical records, charts, reports and correspondenceDiscuss payment options and process paymentsMaintain a neat and clean lobbyWho you are:Ability to remain composed in stressful and emotional situationsExcellent verbal and written communication skillsExcellent client service skills and phone etiquetteAttention to detail, self-motivated and the ability to work successfully as part of a team and autonomouslySense of urgency within a fast-paced environmentSome flexibility with work hours and able to work additional hours when necessaryCritical thinking skills and ability to anticipate needs inter & intra-departmentallyGeneral computer competency required including Microsoft Word and ExcelPrevious experience in veterinary setting (preferred)Perks and Benefits include:Strong career growth and personal development opportunitiesComprehensive Health BenefitsVision and DentalHSA, FSA and Independent Care Spending401k with Employer MatchPaid Time Off (PTO)Shift Differentials and On-call PayUniform AllowanceEmployee Pet Discounts and Pet InsuranceElective Short-Term Disability, Life and Accident Insurance and company paid Long Term DisabilityContinuing Education Opportunities and Assistance Program

Created: 2025-12-26