ServiceNow CMDB and Discovery Engineer

ServiceNow CMDB and Discovery Engineer at Cardinal Health in Boise, Idaho, United States Job Description What Application Development & Maintenance contributes to Cardinal Health Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization’s software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization’s internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. ServiceNow Data (CMDB & Discovery) Administrator/Developer Role : Pivotal role in overseeing the Configuration Management Database (CMDB) and Discovery processes within the ServiceNow platform. This position is integral to the Application Development & Maintenance team, with a primary focus on new integrations and operations alongside data integrity, management practices, and system enhancements. Operational responsibilities encompass the day-to-day management and optimization of CMDB and Discovery operations to ensure seamless functionality. Essential Duties and Responsibilities + Operational Effectiveness: Responsible for completing ServiceNow Data Incidents, Defects, and Tasks according to established SLA’s . Perform daily health checks on CMDD, Discovery data including monitoring jobs, data loads and mid servers. Resolve data errors by implementing permeant corrective actions. + Discovery Configuration: Act as an SME and configure/ fine-tune ServiceNow Discovery patterns and schedules to accurately identify and map IT infrastructure and services, minimizing gaps in the CMDB. + Create/maintain new schedules and patterns. + Integration and Development: Lead projects and provide status updates. Develop and integrate ServiceNow with external systems to enrich CMDB data, utilizing REST, SOAP APIs, and other web services. Focus on automating data import, de-customizations, and synchronization processes to ensure up-to-date information. Implement new service graph conne To view full details and how to apply, please login or create a Job Seeker account

Created: 2025-12-26