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Sr. Responsible AI Researcher, AI.x

Charles Schwab - San Francisco, CA

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Job Description

Your opportunity At Schwab, youu2019re empowered to make an impact on your career and the financial industry. Here, innovative thinking meets creative problem solving as we challenge the status quo together. We believe in the power of collaboration and value being together in the office, which is why this role is based on-site in our San Francisco office. Joining Schwab means joining a company committed to transforming the financial industry and putting clients at the center of everything we do. Schwabu2019s AI Strategy & Transformation team, known as AI.x, is the central hub for Artificial Intelligence at Schwab. We are an integrated product, engineering, strategy and risk team, all based in San Francisco. We help set the enterprise vision for AI, invest in the most promising opportunities, and accelerate delivery across the company. We also build the research platform that powers AI at scale and explore next-generation GenAI efforts that will redefine how we serve our clients. As a Sr Responsible AI Researcher, you will bridge the gap between regulation, ethical principles, and technical innovation, shaping how AI is safely and ethically deployed across our products and services. Youu2019ll collaborate across research, engineering, product, legal, compliance, and risk teams to design technical guardrails, evaluation frameworks, and monitoring systems that set industry benchmarks for fairness, transparency, and trust. In this highly visible and cross-functional role, you will ensure Schwabu2019s AI systems set industry benchmarks for safety, fairness, and transparency. Youu2019ll work closely with teams across research, engineering, product, legal, compliance, and risk to address complex and emerging challenges in responsible AI. This role offers significant opportunities to innovateu2014designing and implementing solutions for problems where established best practices may not yet existu2014and to help shape the technical and organizational standards that guide Schwabu2019s AI systems. Your work will directly inform executive decision-making, regulatory engagement, and the development of trusted AI products at scale. What Youu2019ll Do + Design and implement innovative methods for bias detection and develop technical guardrails aligned with ethical AI principles. + Collaborate with cross-functional teams to ensure Schwabu2019s AI systems meet regulatory and ethical standards. + Build and maintain systems for ongoing monitoring and evaluation of AI models, integrating human-in-the-loop and automated metrics. If youu2019re passionate about responsible AI and eager to innovate in a dynamic environment, this role is for you. What you have Weu2019re looking for someone who thrives in ambiguity, is passionate about AI ethics, and enjoys solving complex challenges where no playbook exists. Required Qualifications + Masteru2019s degree (or equivalent) in Computer Science, Engineering, Data Science, Social/Applied Sciences, or related field, or equivalent experience. + 10+ years of relevant experience in AI ethics, AI research, Security, Trust & Safety, or similar roles (academic doctoral experience counts). + Expertise in fairness, alignment, adversarial robustness, or interpretability/explainability. + Experience with responsible generative AI challenges and risk mitigations. + Strong analytical, problem-solving, and communication skills for technical and non-technical audiences. + Curiosity and passion for AI policy and governance. Preferred Qualifications + 7+ years of experience in AI/ML research and development using Python. + Familiarity with regulatory frameworks (AI-specific or financial sector) and responsible AI standards. + Track record of publishing research in AI safety, alignment, or governance (e.g., FAccT, NeurIPS). + Experience working with LLMs and deploying LLM-powered applications to production. + Experience with adversarial testing, red-teaming, and risk assessment for AI deployments. + Strong data science fundamentals, including SQL, Python data frames (e.g., pandas), and data visualization. + Experience writing unit tests and building robust data pipelines. + Demonstrated business domain knowledge related to financial products. We welcome applicants from diverse backgrounds and encourage you to apply even if you donu2019t meet every requirement. In addition to the salary range, this role is also eligible for bonus or incentive opportunities. Whatu2019s in it for you At Schwab, youu2019re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaborationu2014so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you u2013 both today and in the future: + 401(k) with company match and Employee stock purchase plan + Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions + Paid parental leave and family building benefits + Tuition reimbursement + Health, dental, and vision insuranceWhatu2019s in it for you: At Schwab, weu2019re committed to empowering our employeesu2019 personal and professional success. Our purpose-driven, supportive culture, and focus on your development means youu2019ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you u2013 both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at or call 800-275-1281.

Created: 2025-12-29

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