Transplant Program Navigator (R00047506)

Job Requisition ID:R00047506Job Category:Clerical and Customer ServiceOrganization:Transplant Clinical StaffLocation/s:Main Campus JacksonJob Title:Transplant Program Navigator - KidneyJob Summary:Support the RN Transplant Coordinators manage patient care and transplant processes.u00a0 This role will perform all transplant process roles that do not require a RN license, allowing the RN Transplant Coordinators to focus on patient clinical care.u00a0 Those roles include, but not limited to; communicating with patients regarding evaluation testing/procedures, organization testing/procedural calendars, interfacing with external departments to ensure testing/procedures are scheduled in the best possible manner for the patient, managing the office functions for the coordinator team including; faxes/emails/telephone, ensuring prior authorizations have been attained prior scheduling and other roles deemed necessary and appropriate.u00a0 Excellent communicator to patients, RN Transplant Coordinators and providers.Education & ExperienceEducation and Experience Required:u00a0 Bachelor's degree in related field required. Science, technology, engineering, or mathematics preferred.u00a0u00a0Certifications, Licenses or Registration Required:u00a0 N/A.u00a0Preferred Qualifications:u00a0 u00a0Healthcare experience in a high pace office setting preferredu00a0u00e2??u00a0Knowledge, Skills & AbilitiesKnowledge, Skills, and Abilities:u00a0 Ability to concentrate and pay close attention to detail. Ability to learn computer and application skills as applicable to role. Ability to interact with and work around people. Ability to make judgments in demanding situations. Ability to react to frequent changes in duties and volume of work. Ability to listen empathetically. Ability to logically organize details. Comfortable accepting responsibility for medium to large scale projects involving multiple resources and spanning many months from start to finish. Ability to manage multiple concurrent activities.u00a0Responsibilities:u00a0Supports the mission of transplant patient care by ensuring a high attention to detail, willingness to learn medical terminology and concepts.u00a0 Work closely with the medical and nursing teams to become an integral addition to the overall care of the transplant patient.u00a0Assists the transplant coordinator to monitor the progress and outcomes of transplant patient care throughout the care continuum.u00a0u00a0Facilitates the scheduling of studies or procedures for diagnostic purposes.u00a0Communicates in a timely manner with patients, patient families, multi-disciplinary team and medical personnel.u00a0Supports the transplant coordinator to ensure effective collaboration with all multi-disciplinary team members and disciplines that are involved in the care of the transplant patients.u00a0u00a0Completes necessary documentation according to regulatory requirements, including but not limited to: Centers for Medicare and Medicaid (CMS), United Network for Organ Sharing (UNOS) or National Marrow Donor Program (NMDP) and/or Center for International Bone Marrow Transplant Registry (CIBMTR).u00a0The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive.u00a0Physical and Environmental Demands:Requires occasional working hours significantly beyond regularly scheduled hours, occasional travelling to offsite locations, occasional activities subject to significant volume changes of a seasonal/clinical nature, occasional work produced s bject to precise measures of quantity and quality, occasional bending, occasional lifting and carrying up to 10 pounds, occasional crouching/stooping, occasional driving, occasional pushing/pulling, occasional reaching, constant sitting, frequent standing, occasional twisting, and frequent walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)u00a0Time Type:Full timeFLSA Designation/Job Exempt:YesPay Class:SalaryFTE %:100Work Shift:Day

Created: 2025-12-29