Program Manager Non Tech 1

BCforward is currently seeking a highly motivated Program Manager Non Tech 1 Professional Job for an opportunity at Remote, EST coast hoursPosition Title: Program Manager Non Tech 1Location: Remote, EST coast hoursAnticipated Start Date: ASAPPlease note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date.Expected Duration: Contract of 06 Months and possibility of extension (M-F 40 hours a week)Job Type: Contract and RemotePay Range: $38 - $42/hr. on w2Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).Top Skills Must-Haves: Disqualifiers: Candidates with lack of tech industry experience and low tenure will not be eligible for the role. Degree or Certification: Bachelor's degree in business, marketing, communications, or a related field - or equivalent practical experience. Program Management (2-3 years): Experience managing high-volume workflows, tracking requests, updating documentation, and keeping cross-functional teams aligned. Systems & Tools Proficiency (1-2 years): Hands-on experience with workflow or content systems such as GitHub Projects, Seismic, Contentful. Operational Process Management (1-2 years): Experience building or maintaining trackers, workflows, templates, and other operational frameworks that support predictable execution - ideally in GitHub.Job Description:Summary:The Program Manager for Customer Evidence - Communications & Content supports the execution of the global Customer Evidence program. This role focuses on coordinating customer-facing communications, managing logistics for customer story and advocacy activities, and maintaining the content and advocate systems that scale customer storytelling across GTM teams. The Program Manager plays a key role in ensuring customer evidence projects run smoothly and that teams have timely, accurate, and discoverable content.Job Responsibilities:Customer Communications & Coordination: Coordinate customer communications for written stories, video shoots, testimonials, reference calls, and event-speaking opportunities, including scheduling, preparation, and follow-ups. Present and clearly communicate briefs, updates, and next steps to customers, internal teams, and cross-functional stakeholders. Support targeted outreach for analyst evaluations and other Customer Evidence-driven programs.Content & Asset Support: Produce lightweight customer evidence assets such as testimonial cards, short written summaries, internal slides, social snippets, and speaker one-pagers. Partner with Revenue Enablement to ensure Seismic content libraries are updated, accurate, and easy for GTM teams to use. Assist in reviewing, packaging, and distributing customer evidence assets across internal channels.Program Coordination & Tracking: Maintain Customer Evidence advocates trackers and story trackers. Ensure trackers, tags, and project details remain accurate and current so GTM teams have clear visibility into status and next steps. Support CE workflow administration, including routing, timeline updates, and follow-through on action items.Cross-Functional Partnership: Collaborate with Sales, PMM, Analyst Relations, Brand, and Event teams to ensure customer communications, assets, and expectations are aligned and delivered smoothly.Other: Occasional travel may be requested to support on-site customer content production at events or team offsites. Travel within The US - rare maybe once or twice a yearSkills: Strong written and verbal

Created: 2025-12-29