Advisory Solution Consultant - Federal Civilian/Tribes-...

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today u2014 ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500u00ae. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. As a member of our Federal Healthcare SolutionConsulting team, you will have a major impact on our future success by supportingthe Tribes territory across the US in addition to Indian Health Services (a division of HHS). You will guide revenue for ourfull suite of products and partner with Sales,ProductManagement, our Specialist teams as well as the SN ecosystem of partners. This is a hands-on technical, pre-sales consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. What you get to do in this role: This Advisory Solution Consultant role is a technical consultantwiththe advanced ability todevelop, position andprovideproduct-specificsolutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory. u00b7 Serve as a pre-sales technical and domain expert across our entire suite of solutions supporting a federal tribes-healthcare territory u00b7 Lead discovery workshops to understand agency goals, uncover mission and operational challenges, and align ServiceNow capabilities to measurable outcomes u00b7 Design and deliver tailored product demonstrations and value stories that showcase ServiceNowu2019s differentiated impact across AI, automation, and workflow optimization u00b7 Collaborate with Sales, Product Management, and Partners to develop solution strategies and drive successful pursuits u00b7 Translate customer needs into actionable insights and provide feedback to Product Management to influence future product enhancements u00b7 Contribute to team growth by sharing best practices, reusable assets, and lessons learned across the Solution Consulting community u00b7 Stay informed on tribal and federal healthcare modernization initiatives, competitive trends, and emerging technologies in AI, analytics, and workflow automation u00b7 Represent ServiceNow at industry events, user groups, and executive briefings, helping position the platform as the strategic foundation for modernization To be successful in this role you have: 7+ years of pre-sales solution consulting, solution consultingor sales engineeringexperience, preference of Tribal Nation knowledge and/or Indian Health Services experience u00b7 Technical curiosity and knowledge of cloud and SaaS solutions - Experience with the ServiceNow platform is a plus u00b7 Experience working collaboratively across Sales, Product, Marketing, Partners, and Professional Services to deliver unified customer outcomes u00b7 Expertise in territory management, pipeline strategy, and opportunity execution u00b7 Excellent communication and storytelling skills, with the ability to engage both executive and technical audiences u00b7 Knowledge of federal mission areas such as HR modernization, shared services, workforce optimization, IT service delivery, or healthcare operations u00b7 Passion for innovation, AI, and transforming how the federal government serves citizens and employees u00b7 Ability and willingness to travel as required (up to 75% U.S. travel) Why Youu2019ll Love This Role u00b7 Youu2019ll be part of a mission-driven team helping Tribal Nations and Indian Health Services modernize how they operate, serve, and innovate. At ServiceNow, we believe the future of Tribes and Federal Healthcare is Now u2014 and youu2019ll be helping build it every day. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. u00a92025 Fortune Media IP Limited. All rights reserved. Used under license.

Created: 2026-01-02