Responsibilities- Keep track of assigned accounts to identify outstanding debts- Plan course of action to recover outstanding payments- Locate and contact debtors to inquire of their payment status- Negotiate payoff deadlines or payment plans- Handle questions or complaints- Investigate and resolve discrepancies- Update account status and database regularly- Comply with requirements and lawsRequirements- Working knowledge of MS Office and databases- Excellent communication and people skills- Apt in negotiating and persuading- Ability to be polite and compassionate without lacking confidence- Experience as debt collector preferred- Hourly wage will depend on experience.