Service Specialist

Consider a new career today as a Hospitality/Copy/Mail Team Member-Full Time with IST Management Services, the fastest-growing, national, facilities management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.The Opportunity:IST is looking for friendly, service-oriented, customer focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance towards increased responsibility and supervisory positions.Position Details:This direct hire role is full time and performs office services work. Hours will range within M-F 8:00am - 5:00PM. Must be able to work overtime as needed for required early starts or late departure to support events. Business professional dress code and standards are required.Hourly Compensation: $18.00-20.00 USD per hourBenefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, Pet Insurance and Bonus IncentiveThe Hospitality/Copy/Mail Team Member will be responsible for maintaining the highest levels of customer care while demonstrating a friendly and cooperative attitude, in addition to:Operating mailing, copy and fax equipmentHospitality EventsConference Room ManagementShipping & Receiving; Ordering suppliesPick-up and deliver mail, parcels, copy jobs and faxes to customersDemonstrate flexibility in satisfying customer demands in a high volume, production environmentConsistently adhere to business procedure guidelinesAdhere to all safety procedures; Perform other tasks as assignedThe Hospitality/Copy/Mail Team Member will possess excellent communication skills both verbal and written, is effectively able to work independently and in a team environment, in addition to:Must have access to reliable transportation to reach locations not on public transportation routesHigh school diploma or equivalent (GED) - College Degree is a plus and allows a fast track plan to managementCustomer Service/ Hospitality/ Retail background preferredProfessional appearance and demeanorKeyboarding and windows environment PC skillsLifting up to 55 poundsIST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

Created: 2026-01-05