Inventory Control and Customer Advocate

Overview Job Summary: Responsible for greeting and assisting customers in locating merchandise and deterring theft at the entrance and exit doors while ensuring total customer satisfaction. Responsibilities Job Duties: + Greet each customer entering the store and aid customers by locating requested merchandise. + React and conduct recoveries of merchandise from potential shoplifters by following company policy with customer service techniques. + Assist management personnel in accurately completing incident reports when shoplifting incidents occur or when a recovery has occurred. + Assist store personnel with exceptional customer service and aid in the deterrence of theft. + Timely and efficient communication to Management or Supervisor on all incidents. + Respond to all EAS activations, accurately complete the EAS Alarm Activity Log and communicate all FTDu2019s to Management or Supervisor. + Follow proper procedures for store opening on testing of EAS Alarm system to ensure equipment is working properly. + Request additional help as needed to maintain appropriate customer service levels or when suspicious activity occurs. + Implement, Replenish and Maintain all EAS equipment in adherence to the EAS Program. + Conduct EAS tagging and EAS equipment usage compliance on store specific or company driven EAS compliance items. + Perform general housekeeping on the public view monitors and ensuring equipment is working properly. + Assist with inventory management by communicating potential losses of merchandise to Management. + Responsible for completing all mandatory and regulatory training programs + Perform other duties as assigned Qualifications Education: + Minimum: High School Diploma (or currently enrolled in) or GED Experience: + Preferred: 0-2 years previous experience in related position Special Conditions of Employment: + Drug test + Initial and continuous exclusion and sanction/disciplinary monitoring + Any and all additional eligibility requirements based on the specific position Compensation: $16.00 - 18.15 an hour The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education. KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements. Connect With Us ( Job Locations _US-NY-Syracuse_ Posted Date _1 day ago_ _(1/2/2026 12:52 PM)_ _Requisition ID_ _2026-15122_ _# of Openings_ _2_ _Category_ _Retail_ _Location : Location_ _US-NY-Syracuse_

Created: 2026-01-05