Collections Specialist

JOB REQUIREMENTS: POSITION SUMMARYThe Collection Specialist I isresponsible for managing and collecting outstanding accounts receivablefrom customers. This entry-level position involves contacting customersto ensure timely payments and resolving any billing issues. Offer bestin class service and support to internal and external customers withinour finance collections department. We're looking for someone whopossesses these top traits: communication, results-driven, problemsolver, patient, and thinks outside the box. This position is locatedonsite in Appleton, WI. JOB RESPONSIBILITIES Contact customers viaphone, email, or mail to collect outstanding payments. Maintain accuraterecords of all collection activities. Assess and resolve billing issuesand disputes in a timely manner. Provide excellent customer service tocustomers. Collaborate with the finance team to reconcile accountsUtilize problem solving skills to resolve customer questions andconcerns Work in a fast-paced environment to answer high volume ofinbound calls Serve as a liaison between internal stakeholdersaddressing inquiries and resolving issues. Use sound judgement whenmaking decisions and thinking through various scenarios Live our valuesof High Performance, Caring Relationships, Strategic Foresight, andEntrepreneurial Spirit Find A Better Way by championing continuousimprovement and quality control efforts to identify opportunities toinnovate and improve efficiency, accuracy, and standardizationContinuously learn and develop self professionally Support corporateefforts for safety, government compliance, and all other companypolicies & procedures Perform other related duties as required andassigned QUALIFICATIONS Required: Must be at least 18 years of age witha HS Diploma/GED 0-1 years of related customer/collections serviceexperience An effective communicator who understands the importance oflistening and being empathetic Strong attention to detail and deadlinesProficient use of multiple software programs such as Excel, PowerPoint,Word, and related order management systems Utilize out of the boxthinking to problem solve with customers under diverse situationsAbility to read and interrupt financial data (customer, pricing,availability, etc.) Ability to work and grow in a fast-paced environmentDIVISION:U.S. AutoForce U.S. Venture requires that a team member haveand maintain authorization to... For full info follow application link.Our company is an equal opportunity employer that is committed toinclusion and diversity. We take affirmative action to ensure equalopportunity for all applicants without regard to race, color, religion,sex, sexual orientation, gender, gender identity or expression, maritalstatus, age, national origin, disability, veteran status, geneticinformation, or other protected characteristic. If you need assistanceor an accommodation due to a disability, you may call Human Resources at(920) 739-6101. APPLICATION INSTRUCTIONS: Apply Online:ipc.us/t/34ED4F74B018436A

Created: 2026-01-05