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Field Service Technician II Production

CANON USA INC - Waukesha, WI

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Job Description

JOB REQUIREMENTS: Field Service Technician II - Production EquipmentLocation US-WI-Waukesha Company Canon U.S.A., Inc. Requisition ID 33770Category Field Service Position Type Full-Time Workstyle Full-Time OnSite About the Role Spotting a solution and fixing a problem is atremendous technical skillset. It requires diligence, determination, anda knack for knowledge. Does this sound like you? If so, Canon USA, aninnovator of technology, solutions, and services, wants to meet you.We're ready to bring aboard individuals who strive for excellence inoperational, maintenance, and networking support to help our valuedcustomers with basic technical expertise of Canon-supported products.Your Impact We're actively seeking an individual to: - Diagnose basicmechanical, software, network, and system failures using establishedprocedures. - Service and repair designated equipment to Canon standardsand specifications. - Maintain working knowledge and aptitude ofmultiple product groups. This includes basic aspects of troubleshootingand diagnostics. - Meet and exceed customer demands by providingefficient, responsive, and accurate Field/Shop/on-site maintenance. -Properly maintain all technical information, Field Service Reports,Expense Reports, and Canon property assigned. - Maintain all technicalinformation and Canon property assigned and provide direction to lessexperienced technicians. - Provide the solutions of escalated technicaland/or customer service-related problem areas for any territoryrequested. About You: The Skills & Expertise You Bring Please note: thisis a customer-facing role, and requires compliance with customerpolicies and protocols, which may include COVID-19 vaccination and othermeasures relating to COVID-19. We're looking for a dedicated individualwith: - HS Diploma, GED, or equivalent experience required, plus 1 to 2years of related experience. - A basic understanding of internetenvironments and the ability to complete the 120-day introductory periodand the PDIF (Printing and Digital Imaging Foundations) new-hireclass. - The ability to travel (valid driver's license and acceptabledriving record necessary). - The capability to work in a 24/7environment, while performing shift work and on-call rotations. -Required to take all necessary steps to obtain security and/or otherclearances required by customers to enter the customers' premises. -Must be able to lift 50 pounds and be active more than 50 percent of thetime (walking, standing, stooping/kneeling). In accordance withapplicable law, we are providing the anticipated hourly rate for thisrole: $21.50 to 30.75 hourly. This role is eligible for atransportation allowance. Company Overview About our Company - CanonU.S.A., Inc., is a leading provider of... For full info followapplication link. We are an EEO/AA employer. Minority/Female/Individualswith Disabilities/Protected Veterans. APPLICATIONINSTRUCTIONS: Apply Online: ipc.us/t/8299D95C3C3346D6

Created: 2026-01-05

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