Supervisor, IRIS Consulting Services (Milwaukee County,...

JOB DESCRIPTION Job Summary Leads and supervises a regionally-based team of The Management Group's (TMG) IRIS consultants - ensuring provision of high-quality, person-centered supports to IRIS participants, and achievement of TMG's organizational goals. Contributes to overarching strategy to provide quality and cost-effective care. Essential Job Duties u2022 Provides leadership, training and supervision to reporting team of IRIS consultants - establishing relationships and rapport to drive optimal outcomes. u2022 Demonstrates concept of self-direction and person-centered practices. u2022 Reviews and utilizes data and reports to manage IRIS consultation services requirements, and identifies proactive solutions for the team. u2022 Conduct reviews for pre-determined number of IRIS consultant records each month and documents results - emphasizing timelines, documentation standards, and plan accuracy. u2022 Reviews and authorizes participant plans, budget amendments, one-time expense requests, and liaises for vendors as needed. u2022 Communicates clearly and effectively with IRIS consultants and/or participants in the IRIS program about topics including: directives from the Department of Health Services (DHS) regarding programmatic changes, participant budget reductions and terminations. u2022 Assists IRIS consultants with difficult situations and messaging, (i.e. fraud and conflict of interest), and maintains strictest confidentiality regarding all employee and participant related information including Health Insurance Portability and Accountability Act (HIPAA) and other personal or organizational information. u2022 Acts as a change management conduit and communicates, assesses or interprets program, policy or protocol changes, staff changes and conflict of interest situations. u2022 Works collaboratively with other staff, participants and stakeholders to ensure that service excellence standards are being met. u2022 Responsible for outreach and networking opportunities with external stakeholders. u2022 Meets regularly with area leaders and staff to discuss important participants issues or topics as needed, holds monthly team meetings, attends quarterly leadership development, and attends home visits with each IRIS consultant annually. u2022 Local travel may be required (based upon state/contractual requirements). Required Qualifications u2022 At least 5 years health care, preferably in care coordination, and at least 2 years of experience serving the target groups of the IRIS program (adults with physical/intellectual disabilities or older adults), or equivalent combination of relevant education and experience. u2022 A bachelor's degree in social work, psychology, human services, counseling, nursing, special education or a closely related field, and one year of direct experience related to the delivery of social services to the target groups required. May consider at least 5 years of experience related to delivery of social services to the target groups IRIS serves in lieu of degree. u2022 Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements. u2022 Demonstrated competencies in the following: professionalism, leadership, performance management, team development, and data analytics. u2022 Knowledge of long-term care programs, and familiarity with principles of self-determination. u2022 Demonstrated knowledge of community resources. u2022 Proactive and detail-oriented. u2022 Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations. u2022 Responsive in all forms of communication, and ability to remain calm in high-pressure situations. u2022 Ability to develop and maintain professional relationships and collaborate in a highly matrixed organization. u2022 Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change. u2022 Excellent problem-solving and critical-thinking skills u2022 Communication outreach and partnership development experience. u2022 Experience working with elderly and people with physical disabilities and developmental disabilities. u2022 Ability to take ownership of an assigned area and corresponding programs, and lead with success. u2022 Excellent verbal and written communication skills. u2022 Microsoft Office suite/applicable software program(s) proficiency. Preferred Qualifications u2022 Supervisory/leadership experience. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V #PJHS #HTF Pay Range: $49,930 - $97,363 / ANNUAL Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Created: 2026-01-05