Hotel Operations Supervisor (Evening/Overnight)

PM Hotel Operations Supervisor (Evening/Overnight)Schedule: 6:30 PM - 3:00 AMStatus: Non-ExemptRequirements: Weekends and holidays required; hours based on hotel occupancy and organizational needsReview: 90-day performance reviewPosition SummaryThe PM Hotel Operations Supervisor is a hands-on leadership role responsible for supervising and working side-by-side with team members during evening and overnight operations. This position ensures daily tasks are completed efficiently, quality standards are met, and employees are supported throughout their shifts.The Supervisor reports to the PM Hotel Operations Assistant Manager and Manager, and plays a critical role in frontline execution and team communication.Key ResponsibilitiesSupervise and support frontline employees while actively working alongside them as neededAssist with coaching, training, and onboarding of new team membersHelp monitor and support PM operations, including:LaundryRunnersSecurityPM MaintenanceGeneral cleaning tasksEnsure assigned tasks are completed accurately, safely, and on timeCommunicate operational needs, concerns, and issues to the Assistant ManagerAssist with building and room inspections and address cleanliness or maintenance concernsHelp ensure equipment, tools, and supplies are available and properly usedSupport snow removal, winterization efforts, and seasonal operational needsFoster a positive, inclusive, and respectful work environment for employees from diverse backgroundsQualificationsPrevious supervisory or leadership experience required (hotel, maintenance, or operations experience preferred)Willing to train motivated candidates with relevant transferable experienceComfortable working closely with a diverse, international workforce, including J-1 studentsValid U.S. drivers license with a good driving historyAbility to lift 50-75 lbs and remain on feet for extended periods of timeStrong communication, teamwork, and problem-solving skillsAbility to lead by example in a hands-on, fast-paced environmentWhat We Offer:On Demand Pay- Get Paid the Same Day you Work!Fun and Exciting Work Environment!FREE Waterpark Park & Theme Park Passes (based on resort occupancy)Full Time, Part Time and Seasonal PositionsEmployee discounts on hotel rooms, retail and foodCompany-wide outingsFull Time Employees are Eligible for Benefits:Health Insurance, Dental Insurance, Vision Insurance, FSA Health & FSA Dependent Care after 60 Days of Employment401K and Paid Time Off after 1 Year of EmploymentFor more information about our property, visit our website:

Created: 2026-01-07