Front Desk Receptionist

Front Desk Receptionist Reports to: Office Manager Summary: The front desk receptionist is responsible to ensure that all calls are answered in a timely manner and greet visitors as they arrive. This is done in a professional and courteous manner. Attendance and punctuality are crucial in this position. Duties and Responsibilities: u2022 Answer calls in a timely and courteous manner. u2022 Minimize callers hold time u2022 Gather information from caller as to the nature of the call prior to transferring. u2022 If it is a patient, get name, and Date of Brith from the prior to transferring to appropriate party. u2022 Greet all visitors to the office u2022 Maintain workplace security by not allowing anyone to enter the workplace without an escort. u2022 Maintain company phone listing u2022 Assisting with a variety of administrative duties to include copying, faxing, and stamping outgoing mail. u2022 Attaching documents into EMR as assigned u2022 Other duties as assigned. Job Skills and Education Skills: A basic knowledge in healthcare setting is a plus. Excellent customer service skills a must. The ability to multi task and be a problem solver. General computer skills and email knowledge. Education: High School Diploma

Created: 2026-01-07