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Sr. Occupancy Planner

Cushman & Wakefield - Louisville, KY

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Job Description

Job Title Sr. Occupancy Planner Job Description Summary The Senior Occupancy Planner will lead a team of direct reports, overseeing their performance, development, and day-to-day responsibilities. This role partners closely with the account leadership team, other service lines, and client representatives to align strategic and tactical planning efforts. The Senior Occupancy Planner is responsible for guiding and supporting a team of professionals to deliver best-in-class Occupancy Planning services, managing the supply, capacity, and demand of the client's portfolio of space. Job Description u2022 Lead, manage, and develop a team of direct reports; set clear expectations, provide ongoing coaching, feedback, and professional development to ensure high performance, engagement, and alignment with organizational goals u2022 Foster a culture of accountability and collaboration within the team, ensuring each member understands their role in delivering best-in-class client support and service excellence u2022 Act as the primary relationship manager for the client, proactively building and sustaining strong, trust-based partnerships; anticipate client needs, resolve issues, and drive client satisfaction and retention u2022 Set clear expectations and hold team members accountable for deliverables, project milestones, and quality standards u2022 Direct the overall planning and development of new spatial activities and the activities of current projects and programs u2022 Work closely with account leadership team, service line peers, and client representatives to build strategic partnerships, ensure alignment of services with client objectives, and drive continuous improvement in client satisfaction with occupancy planning team performance. u2022 Prepare operational presentations and reports illustrating Space pipeline, progress, challenges, opportunities, and recommendations. Conduct meetings with clients, Space team members and cross-functional account members to inform, consult, request action, and seek approval with internal and client stakeholders. u2022 Ensure compliance with core program standards - all C&W tools, processes, templates, and outputs standardized and customized to the client u2022 Demonstrate proactive solutioning through root cause analysis, solution development, evaluation of options, and alternatives and recommendation of the best course of action for projects, processes, and overall program operations u2022 Collaborate with IFM, PDS, and client RE leadership for alignment and day-to-day operations. Recommend adjustments to processes when misalignment is identified u2022 Make recommendations to enhance operational efficiency and service delivery. Direct development of program tools and deliverables, which accomplish recommended solutions. u2022 Oversee the creation and maintenance of playbooks, templates, and tools u2022 Coach and inspire the team to consistently deliver client-centric space planning solutions and move management for all project types; reinforce the importance of exceptional client relationship management and continuous improvement in client support. u2022 Direct the development of planning proposals, site assessments for space efficiencies, utilization metrics, and supply and demand studies u2022 Direct the delivery of project activities, including relocations, restacks, renovations, and consolidations u2022 Establish goals and objectives with timetables for the organizational unit and sub-units supervised u2022 Develop, present, and maintain headcount budgets, forecasting, and gearing ratios u2022 Possess strong analytical skills and the ability to develop conclusions and recommendations u2022 Maintain a working knowledge of CAFM software, space management systems, and relational database functionality u2022 Demonstrate proficiency in architectural and engineering drawings, concepts, and design; provide test fits upon request u2022 Have experience in managing projects of varied scope and complexity u2022 Be proficient in Microsoft Office Suite and Autodesk AutoCAD software applications u2022 Have excellent customer service and interpersonal relationship skills u2022 Work independently and as part of a team u2022 Build strong relationships with internal and external partners to deliver effective services u2022 Have strong oral, written, and presentation skills u2022 Assume ownership of requests to ensure successful completion u2022 Pay strong attention to detail and quality u2022 Handle concurrent projects with minimal supervision and direction Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidateu2019s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $ 86,615.00 - $101,900.00 Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email . Please refer to the job title and job location when you contact us. INCO: u201cCushman & Wakefieldu201d

Created: 2026-01-07

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