PBX Agent

Location Barton Creek Resort & Spa Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you. Omni Barton Creek Resort and Spau2019s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match. Job Description Omni Hotels & Resorts is seeking a full-timePBX Agentfor the beautiful Barton Creek Resort & Spa If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni We are proud to announce that we are ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024 Responsibilities As PBX: + Handling incoming and outgoing phone calls + Direct phone calls to appropriate Personnel + Assist all guests and associates + Omni Prompt Response Help Line + Wake-up calls + Responding to guest requests + Learn and disseminate basic hotel information + Empathetically listen to guest inquiries and provide appropriate responses Qualifications + Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone + Ability to accurately and efficiently input information into computer systems + Ability to work cohesively with co-workers both within and outside of your department + Ability to compute accurate mathematical calculations + Ability to think clearly, quickly and make concise decisions + Ability to prioritize, organize and follow up + Ability to work well under pressure, dealing with many arrivals and departures within a short period of time + Previous customer service experience + Previous hotel PBX/front desk experience is strongly preferred + Previous cashiering experience is preferred + Previous guest relations training is preferred + Must be able to work flexible shifts including overnights, weekends, and holidays Omni Hotels & Resorts is an equal opportunity employer - veterans/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster ( and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement ( If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to . Job LocationsUS-TX-Austin Posted Date5 hours ago(1/5/2026 12:07 PM) Requisition ID 2026-131079 # of Openings 1 Category (Portal Searching) Front Office Operations

Created: 2026-01-07