Director, Talent Acquisition Operations

About Gap Inc. Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials. This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team. About the RoleGap Inc. is seeking a strategic and forward-thinking leader to join us as Director of Operations, Talent Acquisition. In this high-impact role, you will drive enterprise-wide talent acquisition strategies that advance our bold vision: To become a high-performing house of iconic American brands that shape culture.As a key member of the Talent Acquisition Leadership Team (TALT), you will reimagine how we attract and engage talent - embedding equitable practices, operational excellence, and innovation into every stage of the candidate experience. From strategic storytelling to designing scalable systems, your leadership will position Gap Inc. as a destination for purpose-driven careers.What Youll Do​Lead transformation efforts by connecting strategy to operations, enabling agility, impact, and excellenceacross the Talent Acquisition ecosystemBuild strategic partnerships across HQ functions and cross-functional teams to drive integrated, culturally relevant TA initiatives with a Field-First mindset.Align TA processes with enterprise goals through structured cadence reviews that ensure accountability, timely execution, and measurable impactEmbed inclusive hiring practices and psychological safety to ensure equitable candidate experiences and diverse pipelinesOversee daily recruitment operations including sourcing, candidate assessment, onboarding, ands take holder alignment to ensure seamless executionOwn planning cycles including Annual Operating Plan (AOP), Long Range Planning (LRP), Goal Setting,calendaring, and performance tracking (e.g., hiring metrics, SLAs)Advise TA Operations and TALT teams to identify and remove barriers, fostering empowerment, enablement, and operational agilityDrive budget design, strategic vendor management, and contract optimization to drive cost-effective, compliant, and high-performing partnerships.Analyze organizational training needs and collaborate with HR partners to implement learning solutions that address capability gaps and escalated issuesLeverage recruitment data and platforms (e.g., Excel, Workday) to inform forecasting, reporting, and strategic decision-making Pilot and scale innovative hiring solutions including virtual assessments and skills-based frameworks to meet evolving business needsSupport Head of Talent Acquisition with strategic projects including Board and Senior Leadership presentations, stakeholder communications, and executive forumsWho You AreProven success driving talent strategy, workforce planning, and operational execution across large,matrixed organizationsDeep expertise in recruitment technologies, data analytics, and systems optimization to support scalable,high-impact solutionsStrong business acumen with a track record of aligning talent and operational strategies to enterprisegrowth objectivesLed complex, cross-functional initiatives that enhanced agility, efficiency, and team effectiveness acrossdiverse stakeholder groupsBuilt collaborative partnerships with senior leaders and high-performing teams, fostering accountabilityand delivering enterprise-wide resultsApplied innovative thinking to solve abstract challenges, translating business needs into practical,measurable solutionsContinuously explored emerging technologies and methodologies to elevate candidate experience and operational performanceBenefits at Gap Inc. Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry. Employees can take up to five 'on the clock' hours each month to volunteer at a charity of their choice. Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay. Employee stock purchase plan. Medical, dental, vision and life insurance. See more of the benefits we offer.

Created: 2026-01-08