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Assistant Store Manager (nomnom Hastings | Full-Time)

MSCCN - Spokane, WA

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Job Description

nomnom Assistant Store ManagerSalary Range: $18.30 - $25.00 Hourly$3.00 shift differential eligibilityWork Location: 711 W Hastings Rd, Spokane, WA 99218The Opportunity:Be part of the multi-state team that keeps America moving. Our local retail brand, nomnom, represents our company in the Pacific Northwest, where our communities come to find not only fuel, but also snacks and sweet treats.Give your neighbors friendly, smiling service and make their lives a little easier. You'll help members of your community fuel their cars and satisfy their hunger.Enjoy great compensation and a collaborative culture. We welcome and encourage input from all employees, and you'll become part of a team that includes hardworking and creative professionals who love to win.Pursue career opportunities in Retail, Marketing, Oil Refining, Logistics and other areas of a growing company across multiple states.Primary Job Responsibilities:SafetyMaintain a safe work environment for employees and customers by setting safety as a priorityEnsure gas pumps, lot and store areas are clean and free of debris at all timesWork with Safety Team and conduct monthly mandatory meetings and trainingsReport safety incidents in a timely manner and comply with safety policy, programs and processesLeadership and Personnel ManagementTrain, develop, guide and evaluate employees to operate the store effectively and safely to provide superior customer serviceMaintain a professional and supportive image among subordinates and supervisorsAs back-up to Store Managers, prepare and submit all employee paperwork accurately and timely i.e. (performance appraisals, performance notices, new hire checklist, etc.)Ensure that all employees receive continuous on-the-job and company required training to improve customer service performance and safety awarenessMotivate, provide feedback and share employee recognition to improve individual, team and store performanceAs back-up to Store Manager, address employee performance and violation issuesSet and communicate performance expectations, and evaluate actual performance based on those expectations as extension of the Store ManagerDevelop potential employees through coaching and training so they are ready for promotion to the next levelCarry out all company policiesCustomer Service and Site RelationshipsConsistently provide prompt and courteous customer service, may be required to assist customers at the gas pump, and assists in resolving customer issuesAccurately ring up all sales on POS system, comply with all cash handling procedures, and other payment types for products soldDevelop positive and professional relationships with all customers, vendors and contractorsResponsible for all cash, monies and inventory during shiftAs a top priority, develop and assign tasks appropriately to ensure that the store is clean, adequately stocked and organized for fast, convenient and professional service to customersEnsure a friendly, welcoming and well-maintained store environment to provide customers with a buying experience that meets their expectationMonitor customer needs and expectations, and work with store employees to ensure those needs are met by promoting programs and ensuring suggestive sellingAssist customers at the pump and in the store to find the desired product and operate equipmentActively solicit customer feedback via consistent personal interactionand engagementEnsure complaints are resolved quickly and sincerely to the customer's, vendor's and contractor's satisfactionPromote and ensure a safe, positive public image within the communityPromote and grow Loyalty Rewards programBusiness and Financial ManagementPlan and manager store activities to maximize operating profitMonitor fuel sales volume and competitor pricing

Created: 2026-01-08

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