Patient Service Specialist

Overview Patient Service Specialist Centralia, IL NovaCare Rehabilitation Location: 1138 West Main Street, Centralia, IL 62801 Position Type: Full Time Schedule: M, W, TH, F - (Clinic is closed on Tuesdays butTuesday work hours will be required during holiday weeks in which the clinic is closed on M, W, Th or F) Compensation: $16.50 - $17.50/hour - based on experience (SIGN ON BONUS AVAILABLE) + Recharge & Refresh: Generous PTO to maintain a healthy work-life balance + Your Health Matters: Comprehensive medical/Rx, vision and dental plan + Invest in Your Future: Company-matching 401(k) retirement plans, as well as Life and Disability protection When patients enter our outpatient physical therapy center,we want them to have an exceptional experience u2013 starting at the front desk. Thatu2019s where you come in. As a patient service specialist, youu2019ll manage both the patient side and business side of our center. Donu2019t underestimate the impact you can make on every patientu2019s care experience, even before they leave the waiting room. Check out the video below for additional insight into the work of our Patient Service Specialists Responsibilities + Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out + Schedule patient appointments in person and via phone + Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team + Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications Qualifications Qualifications Minimum Qualifications: + High School Diploma or GED required Physical Requirements: + Ability to walk, stand, bend, and reach consistently throughout a work day/shift + Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift + Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics + Ability to carry office supplies up to 10lbs + Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction + Ability to speak and hear sufficiently to understand and give directions Additional Data Go Anywhere with Us 1900 centers in 39 states offering internal movement _Equal Opportunity Employer/including Disabled/Veterans_ Apply for this job ( Share this job Job ID _354021_ Experience (Years) _0_ Category _Administrative - Administrative Services_ Street Address _1138 West McCord Street_ Min _USD $16.50/Hr._ Max _USD $17.50/Hr._

Created: 2026-01-09