Digital Asset Manager
Insight Global - Phoenix, AZ
Apply NowJob Description
Job Description As a Digital Asset Manager you will act as the Banku2019s subject matter expert and product owner for our growing digital asset ecosystem. You will be responsible for delivering on the digital asset roadmap through development and delivery of digital asset products such as digital wallets, user interfaces, and 24/7 funds or digital asset transfer capabilities. This role acts as the single-threaded owner for the digital asset ecosystem, translating business objectives into detailed features and requirements that deliver simplified client experiences. As the Product Owner for digital assets, you will lead the full lifecycle of feature delivery by owning requirements gathering, collaborating closely with technical teams to shape solution design, and driving the execution of features from concept to production. You will oversee comprehensive end-to-end testing, ensuring that all business and technical requirements are validated and that the solution meets the highest standards for quality and compliance. Throughout the process, you will manage clear and proactive communication with stakeholders, and coordinate operational readiness activities including training, documentation, and support planning to ensure a seamless launch and ongoing reliability of digital asset products. Success in this role requires deep expertise in digital assets, payments, APIs, and blockchain or tokenization technologies, as well as strong leadership in managing complex, high-risk initiatives. The Product Owner is accountable for product performance, client adoption, and operational resiliency, ensuring the digital asset platform remains reliable, scalable, and aligned with the banku2019s strategic growth objectives. Job Description u2022u2003Own end to end product delivery for the digital asset ecosystem through discovery, design, build/integration, testing, deployment, warranty, and transition to BAU serving as the single accountable leader for outcomes. u2022u2003Act as ecosystem steward to continually improve and enhance the digital asset experience at the Bank. Manage complex priorities and find opportunities to deliver more value through the design, test, and deploy cycle of product development u2022u2003Relentlessly drive work forward, proactively identify and resolve blockers, and set a pace for the organization in digital asset execution u2022u2003Partner with key stakeholders in IT, Operations, Customer Implementations, and National Business lines to understand the full end to end digital asset experience at the Bank and consistently deliver improvements u2022u2003Define detailed capabilities for Digital Wallet, real time transfers, and wallet centric UI. Convert business goals into clear PRDs, user stories, and acceptance criteria with measurable KPIs/OKRs. u2022u2003Build with a strong risk framework working with Product, Ops, Technology, Compliance, and client stakeholders to ensure designs meet exam ready standards (SOX, AML/KYT) and embed controls into the digital asset ecosystem u2022u2003Oversee end to end testing (functional, integration, UAT), defect triage, cutover criteria, and production readiness across Operations, Support, and IT u2022u2003Lead improvements in the 24/7 support experience to align with the digital asset ecosystem which never stops. u2022u2003Integrate external partners (e.g., stablecoin issuers/exchanges) and manage vendors/SOWs. Align SLAs, security, and compliance requirements with bank standards. u2022u2003Communicate executive ready updates on status, risks, dependencies, and mitigation plans for a high execution risk program. u2022u2003Develop a team of digital asset experts to fuel the banku2019s continuous improvement efforts We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements u2022u20036+ years of related experience in Digital Assets, Banking Operations, Deposit Operations or similar field u2022u2003Bachelor's degree or equivalent experience required. u2022u2003Previous leadership experience required. u2022u2003Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services. u2022u2003Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices. u2022u2003Practical expertise across payment rails (ACH, wires, SWIFT, RTP) and digital assets/stablecoins, with knowledge of file transfer protocols (SFTP) and RESTful APIs u2022u2003Background integrating with stablecoin issuers/exchanges and orchestrating real time fiat on/off ramps in a regulated environment u2022u2003Intermediate to advanced knowledge and experience with core banking applications such as FIS IBS, FIS D1B, CEB, FIS ACH Tracker, Mobile/RDC, XAA, Deluxe Lockbox, AQ2 Lockbox, Fiserv Pep Plus, Fiserv EPP, PayPal, Venmo, Zelle, RTP, FEDLINE. u2022u2003Advanced speaking and writing communication skills. u2022u2003Accredited ACH Professional (AAP) preferred.
Created: 2026-01-09