Engagement Manager

Job Code:u00a0ENGMTMGRReports To:u00a0Director, Development & EngagementBase Location:u00a0COWork Status:u00a0Virtual OfficeMinimum Starting Monthly Range:u00a0$6,250Hiring Range (Monthly Pay):u00a0$6,250 - $6,917Full-time / Part-time:u00a0Full-timeExempt / Non-Exempt:u00a0ExemptRisk Designation:u00a0MediumSummary:The Engagement Manager collaborates with communities, Participants, and internal team members to sell Contexture's products and services. The Engagement Manager develops relationships with Participants to demonstrate Contexture's value proposition and secure new contracts. The Engagement Manager works closely with their counterpart when new sales opportunities have been identified and works to ensure upsell opportunities have the sales presence needed to increase revenue. The position will manage activities related to building and maintaining positive Participant relationships, effectively managing accounts, coordination of the delivery of Contexture products and services, and the analysis and measurement of the existing clinical processes and workflows in obtaining and utilizing electronic patient data. The Engagement Manager cultivates prospects to fill sales pipelines that can be managed through closure. Additionally, the Engagement Manager will assist in securing timely submission of legal documentation for HIE ParticipantsThis position is based in Denver, Colorado. Our strategic flexibility allows for local work from home opportunities.Essential Duties and Responsibilities include the following:This position will be responsible for signing up Participants to implement health information exchange services from Contexture. The Engagement Manager works with the Director of Development & Engagement and team to both convene and facilitate discussions to advance the HIE.Responsible for meeting sales goals determined by Director of Development & EngagementResponsible for qualifying leads from digital campaigns, conferences, trade shows, and other referral sourcesActively manage and report on lead development including the use of business applications to measure progress and sales statusCreate presentations and collaborate with marketing/communications to define messaging and materials for each Contexture product and serviceDemonstrate HIE applications in small group and large group settings, on-line and in personResponsible for communicating the business, technical and financial benefits of Contexture's products and servicesResponsible for explaining fee schedules and providing accurate quotes for HIE services and assist the finance department with on-going communication regarding invoicing, fee increases and account balances.Collaborate in a team-based environmentto define deliverables, statement of work and vendor integration specs in preparation for creating agreementsResponsible contract life-cycle management, including drafting all necessary HIE agreements, managing red-line negotiations, and sending agreements to identified signers for review and signature.Maintains current and accurate information in business applicationsResolve any issue raised promptly by troubleshooting and efficiently using internal resourcesMaintains strong, long-lasting, effective relationships with key stakeholders and decision makers within the Participant's organizationMaintains high-touch engagement with priority Participants including but not limited to agenda development, meeting cadence/schedule, key player/contact tracking, custom survey, etc.Participate in defining approach and priorities for product enhancements and Contexture's growth and supports the development of new client solutions including requirements definition and business case documentationParticipate in conferences, partner events and Contexture sponsored eventsPerforms other related duties as assignedQualificationsTo perform this job successfully, an individual must be able o perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.SkillsUnderstanding of the HIE landscape, including functionality, technology (HIT) and policyCommitment to Contexture mission and strategic directionPassion for improving healthcareExcellent communications skills (including verbal, written and interpersonal communication), influencing and partnering skills at all organizational levelsConvey a professional imageExperience and comfort working with Senior Level executivesWork independently, and in collaboration with other Contexture team members and community to ensure alignment across Contexture; be a team playerHigh energy, positive, can-do attitude, and attention to detailDemonstrate critical analysis, strategic planning capabilities, and ability to execute tacticallyAbility to excel in an entrepreneurial, fast-paced, diverse, results-oriented cultureAssertive, results and success-oriented self-starter, with excellent project management skillsComfortable with changing priorities and evolving processes. Willing to proactively assist in development of best practices for the longer termProactively resolve problems and take decisive action, giving regard to impact on all stakeholdersUse creative clinical, business, and operational solutionsManage competing priorities in a complex and dynamic environmentStrong sense of personal responsibility in achieving Contexture's goalsProven track record of establishing relationships, identifying customer needs, and defining value propositionDemonstrated success in managing a sales funnel and closing contracts for services with payers, ideally in a national settingWorking knowledge of clinical practice processes within various care settings, including clinical workflowsExperience with E.H.R. software systems a plusExperience with CRM systemsValid driver's licenseEducation/ExperienceMinimum of 3+ years of consultative sales or consulting experience with payers and life insurance groups; preferably in healthcare IT or with a clinical background with a Bachelor's Degree in Business, Healthcare Management, Information Systems, or a related discipline preferred; MBA a plus.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.The position may require occasional availability for after-hours work, outside of regularly scheduled hours.The position may require the ability to periodically drive to and from clients, conferences and / or events; and / or limited travel.This position is expected to be exposed to, process, or handle sensitive information including but not limited to Protected Health Information (PHI), Personally Identifiable Information (PII), financial information, etc. As such, the holder of this position is expected to comply with all applicable laws, regulations, organizational policies, and compliance expectations.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The person in this position needs to frequently communicate and exchange information and move about inside the office to access file cabinets, office machinery, etc. Must be able to remain in a stationary position 50% of the time. Constantly operates a computer and other office productivity machinery, such as a keyboard, monitor, calculator, copy / scanner machine, and printer. Frequently moves office and work-related material weighing up to 10 pounds; Occasionally moves office and work-related mater

Created: 2026-01-09