Database Engineer II - AMZ23042.8

DescriptionEmployer: Amazon Web Services, Inc. Position: Database Engineer II (multiple positions available) Location: Seattle, WA Multiple Positions Available: u2022 Resolving customer technical issues through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques providing tailored solutions and working to dive deep into the root cause of an issue. u2022 Staffing a support operations role, accept escalated tickets from peers in support, and leverage technical skills to determine if an escalation to the service team is necessary u2022 Responsible for staying current and continuously learning groundbreaking technologies. u2022 Drive support-related processes improvement, focused on our customersu2019 experience. These can include tutorials, how-to videos, technical articles, trainings, among others. u2022 Provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services. u2022 Help coach/mentor new team members. (40 hours / week, 8:00am-5:00pm, Salary Range $124,700/year to $168,800/year) is an Equal Opportunity u2013 Affirmative Action Employer u2013 Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation Basic QualificationsA Bacheloru2019s degree or foreign equivalent in computer science or related field and 3 years of experience in job offered or systems engineering, database administration, technical consultant, or related occupation. Experience must include: 1. 3 years of experience in technical support . 2. 1 year of experience in software development. 3. 1 year of experience in with object oriented language The pay range for this position in Seattle, WA is $124,700/year to $168,800/year however, base pay offered may vary depending on job-related knowledge, skills, and experience A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided by Seattle, WA Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site. Preferred QualificationsAll applicants must meet all the above listed requirements. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Created: 2026-01-09